At a Glance
- Tasks: Create and deliver engaging activities that empower and connect community members.
- Company: Join Moat, a community-focused housing association making a real difference.
- Benefits: Competitive salary, generous leave, and personal development opportunities.
- Other info: Supportive team environment with recognition as a top workplace.
- Why this job: Be part of a transformative role that impacts lives and strengthens communities.
- Qualifications: Passion for community work, strong communication skills, and creativity.
The predicted salary is between 10850 - 13562 € per year.
Salary: £10,850 - £13,562 per annum plus a Car Allowance of £932 per annum (salary offered between this range dependent on experience).
Hours: 14 hours per week – to be discussed further at interview.
Contract: Permanent
Join us and help build stronger, more connected communities. Are you passionate about people, community, and creating opportunities that truly change lives? Do you thrive on bringing people together, inspiring confidence, and making a visible impact every day? If so, we’d love to hear from you.
We’re looking for an enthusiastic, creative, and driven Hub Officer to join our team and help deliver meaningful activities and opportunities within our community hubs. This is more than a job — it’s a chance to empower individuals, strengthen communities, and be part of something genuinely transformative.
About the role:
- Create and deliver high-impact activities for children, young people, adults, and older residents.
- Engage and support customers to build confidence, develop skills, and access new opportunities.
- Bring communities together by encouraging participation and helping people build meaningful connections.
- Collaborate with colleagues, volunteers, and local partners to develop exciting projects and initiatives.
- Identify opportunities to improve lives within your hub area through innovative programmes.
- Capture and share success stories - collecting data, photos, and case studies that showcase our impact.
- Support the development of our community offer, helping us continuously improve and grow.
What you’ll bring:
- Approachable, motivated, and passionate about community work.
- A natural ability to connect with people of all ages, building trust and encouraging participation.
- Strong communication skills, both written and verbal.
- Good IT and administrative skills, including Microsoft Office.
- The ability to work independently and as part of a team, including with volunteers.
- Creativity and initiative to design engaging, community-focused activities.
- A genuine passion for helping people achieve positive change.
About us:
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Opportunities and benefits:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
Hub Officer - Ashford in Kent employer: Moat Homes
At Moat, we pride ourselves on being more than just a housing association; we are a community-focused organisation dedicated to creating positive change. As a Hub Officer in Ashford, you will join a supportive and passionate team, where your work will directly impact the lives of individuals and strengthen communities. With competitive salaries, generous leave, and numerous opportunities for personal and professional development, Moat is recognised as one of 'The Sunday Times Best Places to Work' in 2025, making it an excellent employer for those looking to make a meaningful difference.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Officer - Ashford in Kent
✨Tip Number 1
Get to know the community you're applying to serve! Research local events, organisations, and issues that matter to the residents. This will not only help you in interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at community events. They can provide insider info about the role and the organisation, plus it shows your commitment to being part of the team.
✨Tip Number 3
Prepare for your interview by thinking of specific examples from your past experiences that demonstrate your skills in community engagement and collaboration. We want to see how you’ve made an impact before!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our mission to empower communities.
We think you need these skills to ace Hub Officer - Ashford in Kent
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for community work and how it drives you.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Show us how your background aligns with the Hub Officer role and the impact you can make in our community.
Showcase Your Creativity:As a Hub Officer, creativity is key! Use your application to demonstrate how you’ve designed engaging activities or initiatives in the past. We love seeing innovative ideas that can inspire others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Moat Homes
✨Know Your Community
Before the interview, take some time to research the community you’ll be working in. Understand its needs, challenges, and strengths. This will not only show your passion for the role but also help you discuss how you can make a real impact as a Hub Officer.
✨Showcase Your Creativity
As a Hub Officer, creativity is key! Prepare examples of engaging activities or initiatives you've previously implemented. Be ready to share how these ideas could translate into the role, demonstrating your ability to inspire participation and build connections.
✨Highlight Your Communication Skills
Strong communication is essential for this position. During the interview, focus on your ability to connect with diverse groups. Share specific instances where your communication skills helped resolve issues or fostered collaboration within a community setting.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and community projects. This shows your genuine interest in the position and helps you assess if the organisation aligns with your values and goals.
