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- Tasks: Manage estates, carry out repairs, and ensure community safety across Essex.
- Company: Moat, a community-focused housing association in the South East.
- Benefits: Competitive salary, generous leave, and personal development opportunities.
- Other info: Enjoy hybrid working with flexibility between home and office.
- Why this job: Make a real impact in communities while working with a passionate team.
- Qualifications: Experience in property repairs and a current driving licence required.
The predicted salary is between 30654 - 38317 £ per year.
Hours: 35 hours per week, Monday-Friday
Salary: £30,654 to £38,317 per annum (salary offered dependent on experience)
Location: Essex Areas
Contract: Permanent
Responsibilities:
- Managing a portfolio of estates across Essex.
- Carrying out minor communal repairs, disability adaptations, site safety checks, rubbish removal.
- Completing general caretaking responsibilities including estate inspections and monitoring of cleaning and grounds maintenance.
What we’re looking for:
- Experience of completing general property repairs.
- Current driving licence.
- An appreciation of the needs of older or vulnerable people and of the role of a housing association.
You’ll be driving a Moat branded van and wearing your Moat uniform with pride, providing our customers with the highest quality service. You’ll be provided with full IT equipment including laptop, iPad and mobile phone.
About us:
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Benefits:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy a competitive salary and generous leave.
- Benefit from personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office two – three days a week while also giving you the flexibility to work from home or another location that suits your needs.
Neighbourhood Response Officer in Essex employer: Moat Homes
Contact Detail:
Moat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Response Officer in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Moat or similar organisations. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to talk about your experience with property repairs and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by understanding Moat’s values. Think of examples from your past experiences that demonstrate how you own your responsibilities, collaborate with others, and lead by example. This will help you stand out as a candidate who truly fits the team!
We think you need these skills to ace Neighbourhood Response Officer in Essex
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Neighbourhood Response Officer role. Highlight your experience with property repairs and your understanding of the needs of older or vulnerable people. This shows us you’re serious about the position!
Showcase Your Skills: Don’t forget to mention any relevant skills that align with our values, like collaboration and innovation. We want to see how you can contribute to our mission of creating positive change in the communities we serve.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moat Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of general property repairs and the specific responsibilities of a Neighbourhood Response Officer. Familiarise yourself with the types of communal repairs and adaptations you might encounter, as well as the needs of older or vulnerable people.
✨Show Your Passion for Community
Moat is all about making a positive impact in communities. Be ready to share examples of how you've contributed to community projects or improved customer service in previous roles. This will show that you align with their values and are genuinely interested in the role.
✨Dress the Part
Even though it’s an interview, dressing appropriately can make a big difference. Wear smart-casual attire that reflects the professional image of Moat. If you have any Moat branded clothing, wearing it can also demonstrate your enthusiasm for the organisation.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how Moat measures success. This not only shows your interest but also helps you gauge if this is the right fit for you.