At a Glance
- Tasks: Inspect properties, diagnose issues, and ensure high-quality repairs for our customers.
- Company: Join Moat, a community-focused housing association making a real difference.
- Benefits: Competitive salary, car allowance, hybrid working, and professional development opportunities.
- Other info: Be part of a supportive team that values fresh ideas and collaboration.
- Why this job: Make a direct impact on the quality of life for thousands of customers.
- Qualifications: Technical skills in building pathology and strong communication abilities required.
The predicted salary is between 44881 - 56101 £ per year.
Salary: £44,881 - £56,101 per annum plus a Car Allowance of £2,411 per annum (salary offered dependent on experience)
Patch area: Essex with hybrid working
Contract: Permanent
Hours: Full time, Monday to Friday 9am to 5pm
Are you passionate about great homes, high standards, and making a real difference for customers? Do you thrive when you're out on site, solving problems, and ensuring that work is completed safely, professionally, and to the highest quality? If so, we’d love to welcome you to our team as a Building Repairs Surveyor.
At Moat, we’re committed to creating safe, comfortable homes and delivering brilliant customer experiences. You’ll play a key role in supporting our Repairs Partnering team and our Allocations team - helping us keep our homes well-maintained, compliant, and ready for the future.
What you’ll be doing:
- Carrying out property inspections - including customer dissatisfaction reports, damp & mould, disrepair cases, and stock condition surveys.
- Providing expert technical advice, diagnosing building defects and supporting Moat colleagues and customers.
- Overseeing contractor performance, auditing work, checking compliance, reviewing invoices, and ensuring repairs are completed to specification, on time and on budget.
- Keeping accurate digital records, updating our asset management systems, and producing clear, insightful reports.
- Inspecting fire remedial works and new-build defects to ensure safety and quality standards are met.
- Providing support to wider areas outside of Essex as and when required.
- Working closely with our teams, resolving customer enquiries and supporting colleagues with your professional expertise.
- Providing out-of-hours telephone cover on a rota basis.
- Being a proactive, positive force within the team—helping us deliver a safe, reliable, customer-focused repairs service.
What you’ll bring:
We’re looking for someone who combines technical skill with great communication and a can-do attitude. You’ll ideally have:
- A strong understanding of building pathology, construction techniques, stock condition surveys, FRA’s (fire risk assessments) and asbestos reinspection processes.
- A good knowledge of responsive repairs, voids, major works, landlord & tenant legislation, and relevant housing legislation.
- Experience working with customers and in occupied buildings.
- Confidence in reviewing contractor work, managing invoices, and ensuring compliance.
- Working knowledge of building regulations (especially Parts A, L, M and P).
- Familiarity with party wall regulations, disrepair protocol, and asset management principles.
- Strong IT skills - including Excel and Word.
- A full driving licence/transport.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Why join Moat?
At Moat, we care deeply about our people. You’ll be joining an organisation that:
- Values fresh ideas and proactive problem-solving.
- Supports your growth with professional development opportunities.
- Encourages collaboration and puts customers at the heart of what we do.
- Promotes equality, diversity and inclusion.
- Champions a healthy, safe working environment.
This is your chance to bring your expertise to a warm and supportive team—where your work will have a direct impact on the quality of life for thousands of our customers.
How to apply
If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Tuesday 16 June 2026. If we’d like to invite you for an interview, we’ll reach out via email. It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.
Building Repairs Surveyor in Essex employer: Moat Homes
Moat is an exceptional employer that prioritises the well-being and professional growth of its employees, offering a supportive work culture where collaboration and innovation thrive. With a commitment to creating safe, comfortable homes in Essex and beyond, employees enjoy competitive salaries, hybrid working options, and opportunities to make a meaningful impact in the community. Join a passionate team dedicated to delivering high-quality services and fostering a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Building Repairs Surveyor in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Moat. Understand their values and mission, and think about how your skills as a Building Repairs Surveyor can help them achieve their goals. This will show that you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to building repairs and customer service. Think about specific examples from your past work that demonstrate your expertise and problem-solving skills. We want to hear your stories!
✨Tip Number 3
Dress the part! Even if the role involves being out on site, make sure you present yourself professionally during the interview. It shows respect for the opportunity and sets a positive tone for the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Building Repairs Surveyor in Essex
Some tips for your application 🫡
Show Your Passion:Let us know why you're excited about the Building Repairs Surveyor role! Share your enthusiasm for creating great homes and how you can make a difference for our customers.
Be Specific About Your Experience:When filling out the application, give us the nitty-gritty details of your past work. Highlight your technical skills, especially in building pathology and compliance, to show us you're the right fit.
Tailor Your Application:Make sure to align your skills and experiences with what we’re looking for in the job description. Use keywords from the listing to demonstrate that you understand the role and its requirements.
Use the Online Form Wisely:We encourage you to apply through our website! Take your time to fill out the online application form thoroughly, as this is your chance to shine and show us what makes you unique.
How to prepare for a job interview at Moat Homes
✨Know Your Stuff
Make sure you brush up on your knowledge of building pathology, construction techniques, and relevant housing legislation. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled issues in previous roles, especially those related to property maintenance or customer dissatisfaction. This will demonstrate your proactive approach and ability to think on your feet.
✨Be Ready to Discuss Compliance
Since overseeing contractor performance is key in this role, be prepared to talk about your experience with compliance checks and managing invoices. Highlight any specific instances where you ensured work was completed to specification.
✨Engage with the Team Spirit
Moat values collaboration, so during the interview, express your enthusiasm for teamwork. Share experiences where you've worked closely with colleagues to achieve a common goal, showing that you can be a positive force within the team.
