At a Glance
- Tasks: Bridge business needs and tech solutions, translating requirements into clear specifications.
- Company: Join Moat, a community-focused organisation making a positive impact.
- Benefits: Competitive salary, generous time off, and personal growth opportunities.
- Other info: Hybrid role with excellent career development and a friendly work environment.
- Why this job: Make a real difference in the housing sector while working with a supportive team.
- Qualifications: Analytical skills and a passion for problem-solving; experience with Microsoft Dynamics 365 is a plus.
The predicted salary is between 52074 - 65092 € per year.
Hours: 35 hours per week, Monday–Friday
Salary: £52,074 - £65,092 per annum dependent on experience
Contract: Permanent
Location: Dartford / Agile
Interviews will take place on 16 & 17 June 2026.
At Moat, our people are central to delivering safe, high-quality homes and services that enable our customers to thrive. By supporting, developing and empowering our colleagues, we ensure they can provide the best possible service to the communities we serve.
We are looking for a Technical Business Analyst to join our Data & Technology team and play a key role in bridging the gap between business needs and technical solutions. This is an exciting and impactful role where you will work closely with stakeholders across the organisation to ensure that technology and data solutions align with Moat’s operational and strategic objectives. You will translate business requirements into clear technical specifications, enabling effective development and delivery of solutions that drive service improvement.
We are looking for a technically strong and analytical individual with a passion for solving problems and improving services through technology and data. You will work closely with stakeholders to gather and translate business needs into technical solutions, acting as a bridge between business and IT teams. Support project delivery, testing, and change management, while using data insights to drive improvements and inform decision-making. Contribute to resource planning, continuous improvement, and ensure complaints are managed in line with policy and regulatory requirements.
Knowledge of the housing sector and experience with Microsoft Dynamics 365 is desirable but not essential.
Please note that this is a hybrid role requiring attendance at our head office in Dartford two days per week.
About us: At Moat, we are more than just a housing association; we are a community focused organisation dedicated to making a positive impact on the lives of our customers and the neighbourhoods we serve. With homes across London, Kent, Essex, and Sussex, we strive to provide quality housing and support to those who need it most.
Our Values:
- Own it: We take responsibility for our actions and decisions, ensuring that we deliver on our promises to our customers and communities.
- Better together: We believe in the power of collaboration. By working together with our colleagues, customers, and partners, we achieve greater outcomes and strengthen our communities.
- Lead by example: We strive to set high standards in everything we do. Our team members are role models who inspire others through their commitment to excellence and integrity.
- Be the change: We embrace innovation and are proactive in addressing challenges. We encourage our team to think creatively and drive positive change within the organisation and beyond.
Why join us? Joining Moat means being part of a friendly team that cares about doing great work. We offer competitive salaries, generous time off, and many chances to grow personally and professionally. Our employees have given us great feedback, which is why we were named one of 'The Sunday Times Best Places to Work' in 2025. If you want a rewarding job where you can make a difference and work with a supportive team, Moat is the right place for you!
Interested? We’d love to hear from you! If you think this role is a good fit for you and you're ready for an exciting new challenge, please fill out the online application form on our website by 11pm on Sunday 31 May 2026. We will reach out via email if we would like to invite you for an interview. It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team. If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
Technical Business Analyst in Dartford employer: Moat Homes
At Moat, we pride ourselves on being a community-focused organisation that values our employees as much as our customers. With a supportive work culture, competitive salaries, and ample opportunities for personal and professional growth, we empower our team to make a meaningful impact in the housing sector. Our hybrid working model allows flexibility while fostering collaboration, making Moat an excellent employer for those looking to thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Business Analyst in Dartford
✨Tip Number 1
Get to know the company inside out! Research Moat's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your skills align with the role of a Technical Business Analyst. Practice answering common questions and have examples ready that showcase your problem-solving abilities and technical expertise.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Technical Business Analyst in Dartford
Some tips for your application 🫡
Show Your Passion:Let us know why you're excited about the Technical Business Analyst role! Share your enthusiasm for bridging business needs with tech solutions, and how you can contribute to our mission at Moat.
Be Specific:When filling out your application, be as detailed as possible. We want to see how your experience aligns with the job description, so don’t hold back on sharing relevant projects or skills!
Tailor Your Application:Make sure to customise your application to highlight your analytical skills and problem-solving abilities. Show us how you can drive service improvement through technology and data, just like we do at Moat.
Use Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Moat Homes
✨Know Your Tech Inside Out
As a Technical Business Analyst, it's crucial to have a solid grasp of the technologies you'll be working with. Brush up on Microsoft Dynamics 365 and any other relevant tools. Be ready to discuss how you've used technology to solve problems in past roles.
✨Understand the Business Needs
Familiarise yourself with Moat's mission and values. Think about how your skills can help bridge the gap between business needs and technical solutions. Prepare examples of how you've successfully translated business requirements into technical specifications in previous positions.
✨Prepare for Stakeholder Engagement
Since this role involves working closely with various stakeholders, practice articulating your communication style. Be ready to share experiences where you effectively gathered requirements or managed expectations. Show that you can collaborate and lead discussions.
✨Showcase Your Problem-Solving Skills
Moat is looking for someone passionate about improving services through technology and data. Prepare to discuss specific challenges you've faced and how you approached solving them. Highlight your analytical skills and how they contributed to successful project outcomes.
