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- Tasks: Lead non-building safety service contracts, ensuring high standards and timely delivery.
- Company: Join Moat, a community-focused housing association making a positive impact.
- Benefits: Enjoy competitive salary, generous leave, and personal development opportunities.
- Why this job: Make a real difference in communities while working with a passionate team.
- Qualifications: Experience in contract management and strong organisational skills required.
- Other info: Hybrid work model with recognition as one of the best places to work.
The predicted salary is between 39322 - 49153 £ per year.
Salary: £39,322 to £49,153 per annum (salary offered dependent on experience)
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Location: Mariner House, Dartford / Hybrid
We’re currently looking for a Senior Service Contracts Coordinator to join our team! You’ll be the go‑to lead for all of our non‑building safety service contracts — making sure servicing programmes, inspections, and compliance work are delivered to a high standard, on time, and with accurate documentation. From managing contractors and budgets, to supporting customers and ensuring our data is spot‑on, you’ll play a key role in keeping our homes safe and our colleagues informed. This is a role where you can truly add value, make improvements, and see the impact of your work every day.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We’re more than just a housing provider; we’re a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
As an experienced professional, you’ll have the opportunity to:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
How to apply
If you’re excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Thursday 12 March 2026. If we’d like to invite you for an interview, we’ll reach out via email. It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Join us at Moat and be part of a team that is shaping the future of housing and communities in the South East!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.
Senior Service Contracts Co-Ordinator in Dartford employer: Moat Homes
Contact Detail:
Moat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Contracts Co-Ordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching Moat and understanding their values. Think about how your experience aligns with their mission of creating positive change. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your past experiences and how they relate to the Senior Service Contracts Coordinator role. The more comfortable you are, the better you'll perform.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Moat. Make sure to highlight your relevant skills and experiences!
We think you need these skills to ace Senior Service Contracts Co-Ordinator in Dartford
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Senior Service Contracts Coordinator and how you can contribute to our mission at Moat.
Tailor Your Experience: Make sure to highlight your relevant experience in managing service contracts and compliance work. We’re looking for specific examples that demonstrate your skills and how they align with what we do here at Moat.
Be Detailed and Clear: Use the spaces provided in the application to give us as much detail as possible. We appreciate clarity and thoroughness, so don’t hold back on sharing your achievements and how they relate to the role!
Apply Through Our Website: Remember to submit your application through our website by the deadline. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our team!
How to prepare for a job interview at Moat Homes
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Service Contracts Co-Ordinator. Familiarise yourself with Moat's values and how they align with your own experiences. Be ready to discuss specific examples of how you've managed contracts, budgets, and compliance in previous roles.
✨Showcase Your Impact
Prepare to talk about how your work has made a difference in past positions. Think of concrete examples where you've improved processes or outcomes, especially in service delivery or customer support. This will demonstrate your ability to add value to Moat's mission.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the role and the company. Ask about the team dynamics, current challenges in managing service contracts, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Moat values collaboration and community, so showing your genuine self can help you connect with the interviewers. Share your passion for making a positive impact in housing and communities, and how you embody their values.