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- Tasks: Support colleagues with HR advice and ensure smooth people processes.
- Company: Join Moat, a top housing association dedicated to better lives.
- Benefits: Enjoy excellent benefits and a supportive team environment.
- Why this job: Make a real impact in shaping a fair housing experience.
- Qualifications: CIPD Level 5 or equivalent, with strong interpersonal skills.
- Other info: Be part of a recognised Best Place to Work 2025.
The predicted salary is between 28800 - 43200 £ per year.
As a People Services Advisor, you'll play an important role in supporting our colleagues and managers with day-to-day HR advice and guidance. You'll help ensure our people processes run smoothly, fairly, and consistently, while delivering a positive experience for our colleagues and supporting the wider organisation in providing great experience for our customers. Working as part of a friendly People team, you'll have the opportunity to learn, contribute ideas, and make a real impact.
Responsibilities
- Act as a trusted first point of contact, providing HR advice and guidance to colleagues and managers on policies, procedures, and best practice
- Support employee relations matters with professionalism and empathy
- Manage people data accurately and confidentially
- Use and update data using our systems to inform HR decisions and delivery
- Contribute to continuous improvement of People Services processes
Qualifications and requirements
- A team player with excellent interpersonal skills
- CIPD Level 5 qualification or equivalent experience
- At least 2 years experience managing employee relations case work, from start to finish
- A good understanding of up to date and pending employment legislation, HR processes and employment practices
- Experienced in the use of HRIS and been involved in process improvement
- Confident communicator with a calm and approachable style
- Highly organised with great attention to detail
- Someone who enjoys being part of a team and pitching in to help others succeed
Benefits
In return, you'll receive excellent benefits.
People Services Advisor in Dartford employer: Moat Homes
Contact Detail:
Moat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Advisor in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for a People Services Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common HR scenarios and think about how you'd handle them. Practising your responses will help you feel more confident and ready to impress when it comes to discussing employee relations or people processes.
✨Tip Number 3
Show off your skills! When you get the chance to meet potential employers, whether at networking events or interviews, be sure to highlight your experience with HRIS and process improvement. This is your moment to shine and demonstrate how you can contribute to their team.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and understand what makes you a great fit for the People Services Advisor role. Make sure to fill out the application form completely and showcase your passion for supporting colleagues and managers.
We think you need these skills to ace People Services Advisor in Dartford
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let us see your enthusiasm for the People Services Advisor role. Share why you’re excited about supporting colleagues and managers, and how you can contribute to a positive experience for everyone.
Be Specific About Your Experience: We want to know about your past experiences, especially in managing employee relations. Use specific examples to highlight your skills and how they align with the responsibilities of the role. This helps us see how you can make an impact!
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your understanding of HR processes and employment legislation, and how your CIPD Level 5 qualification or equivalent experience makes you a great fit for our team.
Use Our Website to Apply: Don’t forget to apply through our careers website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to showcase your interest in joining our friendly People team.
How to prepare for a job interview at Moat Homes
✨Know Your HR Stuff
Brush up on your knowledge of HR policies, procedures, and employment legislation. Being able to discuss these confidently will show that you’re not just familiar with the basics but also understand how they apply in real-world scenarios.
✨Showcase Your Empathy
As a People Services Advisor, empathy is key. Prepare examples from your past experiences where you’ve handled employee relations with professionalism and care. This will demonstrate your ability to support colleagues effectively.
✨Be Data Savvy
Familiarise yourself with HRIS systems and be ready to discuss how you’ve used data to inform decisions in previous roles. Highlight any process improvements you’ve contributed to, as this shows your proactive approach to enhancing HR services.
✨Communicate Clearly
Practice articulating your thoughts clearly and calmly. As a trusted point of contact, your communication style matters. Consider doing mock interviews with friends or family to refine your approach and ensure you come across as approachable and confident.
