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- Tasks: Support vulnerable customers with housing issues and ensure their safety.
- Company: Moat Homes, a compassionate organisation dedicated to community support.
- Benefits: Competitive salary, car allowance, and hybrid working options.
- Other info: Full-time, permanent role with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with vulnerable individuals and strong communication skills required.
The predicted salary is between 32936 - 41170 £ per year.
Moat Homes is seeking a compassionate and organized Customer Liaison Officer based in Dartford, England. This role offers a salary between £32,936 - £41,170 per annum plus a car allowance of £2,329.
The successful candidate will manage a caseload of vulnerable customers, providing person-centred support and navigating complex housing issues with a focus on safeguarding. The position requires excellent communication skills and experience with vulnerable individuals, along with a valid UK driving licence. This is a full-time, permanent role offering hybrid working arrangements.
Housing & Safeguarding Advocate in Dartford employer: Moat Homes
Contact Detail:
Moat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Safeguarding Advocate in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the housing and safeguarding sector. Attend local events or join online forums where you can connect with professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Moat Homes and their values. Understand their approach to customer care and safeguarding. This will help us tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves working with vulnerable customers, being able to convey empathy and clarity is key. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else. Let’s get you that dream job!
We think you need these skills to ace Housing & Safeguarding Advocate in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with vulnerable individuals and showcases your communication skills. We want to see how you can bring your unique background to the role of Housing & Safeguarding Advocate.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable customers and how your organisational skills will help you manage a caseload effectively. Let us know what makes you the perfect fit!
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience that demonstrates your ability to navigate complex housing issues. We love seeing real-life examples of how you've made a difference in similar roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Moat Homes
✨Know Your Stuff
Before the interview, make sure you understand Moat Homes' mission and values. Familiarise yourself with their approach to housing and safeguarding, as well as any recent news or projects they’ve been involved in. This will show your genuine interest in the role and help you connect your experience to their needs.
✨Showcase Your Compassion
As a Housing & Safeguarding Advocate, empathy is key. Prepare examples from your past experiences where you've successfully supported vulnerable individuals. Highlight how you navigated complex situations while maintaining a person-centred approach. This will demonstrate your suitability for the role.
✨Communication is Key
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses. Be ready to discuss how you would handle difficult conversations with customers.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the role, or how success is measured. This shows that you’re not just interested in the job, but also in how you can contribute to the team.