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- Tasks: Support social value initiatives and enhance community impact through collaboration and data management.
- Company: Join Moat Foundation, a community-focused housing association making a real difference.
- Benefits: Flexible working, competitive salary, generous leave, and personal development opportunities.
- Other info: Be part of a recognised workplace dedicated to positive change.
- Why this job: Make a tangible impact in communities while working with a passionate team.
- Qualifications: Strong communication skills and a passion for social value or the housing sector.
The predicted salary is between 12684 - 15854 £ per year.
Salary: £12,684 - £15,854 per annum plus a Car Allowance of £932 per annum
Location: Flexible working across any of our offices in Kent (Ashford or Dartford), London (Pollards Hill) or Essex (Maldon) and working from home
Contract: 2 year fixed term
Hours: 14 hours per week, worked flexibly over two or three days
Moat Foundation are committed to creating meaningful social value through our partnerships, contracts, and community investment work. We are looking for a proactive and detail‑focused Support Officer to help us raise the standard of customer benefit achieved through our supply chain and strategic relationships.
If you are passionate about social value, collaboration, and creating tangible community impact, this role offers an exciting opportunity to make a difference.
About the Role
As our Moat Foundation Support Officer (Social Value), you will be central to ensuring that social value commitments translate into real benefits for our customers and communities. You’ll support procurement activity, contract management and stakeholder engagement, while leading on the collection, coordination and presentation of social value data and impact reporting.
You will:
- Administrate our social value workstream through all stages of procurement to maximise customer benefit from supply chain commitments.
- Provide administration and management support to supply chain contract management meetings, enhancing the delivery of social value outcomes.
- Lead the administration of our supply chain social value forum, building strong, positive relationships across stakeholders and supporting innovative collaborations.
- Lead on social value reporting, collating relevant data and evidence to demonstrate customer-focused impact, and using communication tools to promote our achievements.
- Support the development of effective partnerships with housing associations, industry professionals, funders, and project partners to identify new opportunities.
- Provide insight, research and information that deepens our understanding of customers and communities, enhancing the Moat Foundation Delivery Plan.
- Maintain local and practical knowledge of our Hubs and regions, providing hands-on support where required.
- Support local teams by collecting accurate data, photos, case studies and success stories that evidence the impact and development of the Hub offer.
Qualifications
- Excellent communication and administrative skills, with an understanding of Social Value or the housing sector.
- A passion for excellence and the ability to inspire community volunteers, colleagues and partners.
- Strong verbal and written communication skills, with an ability to confidently represent Moat Foundation to a variety of audiences.
- Good numeracy, literacy and computer skills, with the ability to use MS Office (Outlook, Word, Excel) and produce clear, concise reports informed by data.
- Ability to work independently and collaboratively, using initiative and creativity to tackle community issues with tailored solutions.
- Experience in frontline customer service, stakeholder relationships, data collection and reporting.
- Access to your own car.
- A willingness to work outside of standard office hours, including evenings and weekends, to meet community needs.
Why this role matters
Moat Foundation exists to open doors to better lives. We achieve this by including customers in community, especially the most vulnerable and challenged, investing in customer skills, confidence and wellbeing, and increasing resources that customers can use to build their lives. As a Support Officer for Social Value, you’ll be right at the heart of this mission as you ensure customers have access to life-changing resources.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Benefits and opportunities
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
How to apply
If you’re excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Thursday 14 May 2026. If we’d like to invite you for an interview, we’ll reach out via email.
It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Join us at Moat and be part of a team that is shaping the future of housing and communities in the South East!
Moat Foundation Support Officer - Social Value in Ashford employer: Moat Homes
Contact Detail:
Moat Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Moat Foundation Support Officer - Social Value in Ashford
✨Tip Number 1
Get to know the Moat Foundation inside out! Research their projects, values, and community impact. This will not only help you in interviews but also show your genuine interest in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Support Officer role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to social value and community impact. Think of examples from your past experiences that demonstrate your skills and passion for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Moat team and contributing to our mission.
We think you need these skills to ace Moat Foundation Support Officer - Social Value in Ashford
Some tips for your application 🫡
Show Your Passion for Social Value: Make sure to express your enthusiasm for social value in your application. We want to see how your passion aligns with our mission at Moat Foundation, so share any relevant experiences or projects that highlight your commitment to making a difference.
Be Detailed and Specific: When filling out the application form, don’t hold back! Use the space provided to give us specific examples of your skills and experiences. The more detail you provide, the better we can understand how you fit into our team and the role.
Tailor Your Application: Take a moment to tailor your application to the job description. Highlight your communication and administrative skills, as well as any experience in stakeholder engagement or data reporting. This will show us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: Remember to apply through our website by the deadline! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Moat Foundation.
How to prepare for a job interview at Moat Homes
✨Know Your Social Value
Make sure you understand what social value means in the context of Moat Foundation. Brush up on their projects and how they impact the community. Being able to discuss specific examples will show your passion and commitment to the role.
✨Showcase Your Communication Skills
As a Support Officer, you'll need to communicate effectively with various stakeholders. Prepare to demonstrate your verbal and written communication skills during the interview. Consider bringing examples of reports or presentations you've created in the past.
✨Be Ready to Discuss Data Management
Since the role involves collecting and reporting data, be prepared to talk about your experience with data management. Think of specific instances where you've successfully gathered and presented data to support a project or initiative.
✨Demonstrate Your Collaborative Spirit
Moat Foundation values teamwork and collaboration. Be ready to share examples of how you've worked with others to achieve common goals. Highlight any experiences where you've built relationships with stakeholders or community members.