At a Glance
- Tasks: Create and deliver engaging activities that empower and connect community members.
- Company: Join Moat, a community-focused housing association making a real difference.
- Benefits: Competitive salary, generous leave, and personal development opportunities.
- Other info: Supportive team environment with recognition as a top workplace.
- Why this job: Be part of a transformative role that impacts lives and strengthens communities.
- Qualifications: Passion for community work, strong communication skills, and creativity.
The predicted salary is between 10850 - 13562 € per year.
Salary: £10,850 - £13,562 per annum plus a Car Allowance of £932 per annum (salary offered between this range dependent on experience).
Hours: 14 hours per week – to be discussed further at interview.
Contract: Permanent
Join us and help build stronger, more connected communities. Are you passionate about people, community, and creating opportunities that truly change lives? Do you thrive on bringing people together, inspiring confidence, and making a visible impact every day? If so, we’d love to hear from you.
We’re looking for an enthusiastic, creative, and driven Hub Officer to join our team and help deliver meaningful activities and opportunities within our community hubs. This is more than a job — it’s a chance to empower individuals, strengthen communities, and be part of something genuinely transformative.
About the role:
As a Hub Officer, you’ll be at the heart of our community work — delivering engaging activities, supporting residents, and helping people unlock opportunities that lead to better lives. Working closely with the Senior Hub Officer and the wider Moat Foundation team, you’ll play a key role in shaping programmes, supporting volunteers, and ensuring our hubs are vibrant, welcoming spaces where people feel inspired to take part and grow.
What you’ll be doing:
- Create and deliver high-impact activities for children, young people, adults, and older residents.
- Engage and support customers to build confidence, develop skills, and access new opportunities.
- Bring communities together by encouraging participation and helping people build meaningful connections.
- Collaborate with colleagues, volunteers, and local partners to develop exciting projects and initiatives.
- Identify opportunities to improve lives within your hub area through innovative programmes.
- Capture and share success stories - collecting data, photos, and case studies that showcase our impact.
- Support the development of our community offer, helping us continuously improve and grow.
What you’ll bring:
- Approachable, motivated, and passionate about community work.
- A natural ability to connect with people of all ages, building trust and encouraging participation.
- Strong communication skills, both written and verbal.
- Good IT and administrative skills, including Microsoft Office.
- The ability to work independently and as part of a team, including with volunteers.
- Creativity and initiative to design engaging, community-focused activities.
- A genuine passion for helping people achieve positive change.
About us:
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Opportunities and benefits:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
Hub Officer - Ashford employer: Moat Homes
At Moat, we are dedicated to building stronger communities and empowering individuals through meaningful engagement. As a Hub Officer in Ashford, you will join a passionate team that values collaboration and innovation, offering competitive salaries, generous leave, and numerous opportunities for personal and professional growth. Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025, making this an excellent opportunity for those looking to make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Officer - Ashford
✨Tip Number 1
Get to know the community! Before your interview, spend some time exploring Ashford and its local hubs. Understanding the area and its people will help you connect better during your chat with us.
✨Tip Number 2
Show your passion! When we say we want someone enthusiastic about community work, we mean it. Share your experiences and ideas on how you can make a difference in our hubs — we love hearing fresh perspectives!
✨Tip Number 3
Be ready to collaborate! We’re all about teamwork here at Moat. Think of examples where you’ve worked with others to achieve a common goal, and be prepared to discuss how you can bring that spirit to our community projects.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a real impact in the community.
We think you need these skills to ace Hub Officer - Ashford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for community work shine through. We want to see how passionate you are about making a difference and connecting with people!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for someone who can engage with various age groups, so share examples that showcase your ability to connect with others.
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Moat Homes
✨Know Your Community
Before the interview, take some time to research the community you’ll be working in. Understand its needs, challenges, and strengths. This will not only show your passion for the role but also help you discuss how you can make a real impact as a Hub Officer.
✨Showcase Your Creativity
As a Hub Officer, creativity is key! Prepare examples of engaging activities or programmes you've designed in the past. Be ready to share how these initiatives brought people together and made a difference in their lives.
✨Demonstrate Strong Communication Skills
Since you'll be working with diverse groups, practice articulating your thoughts clearly and confidently. Think about how you can convey your ideas effectively, whether in writing or verbally, and be prepared to discuss how you’ve successfully communicated with different audiences before.
✨Emphasise Teamwork and Collaboration
Highlight your experience working with teams and volunteers. Share specific examples of how you’ve collaborated on projects or initiatives. This will show that you understand the importance of working together to achieve common goals in community work.
