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- Tasks: Engage with the community, delivering activities that boost wellbeing and social connections.
- Company: Join a vibrant team at Pollards Hill Hub, making a real difference locally.
- Benefits: Flexible hours, competitive salary, and a car allowance to support your role.
- Why this job: Be at the heart of community life, creating positive change every day.
- Qualifications: Experience in community engagement and strong communication skills are essential.
- Other info: Opportunity to work creatively and collaboratively in a supportive environment.
The predicted salary is between 10850 - 13562 £ per year.
Location: Pollards Hill Hub, Mitcham.
Hours: 14 hours per week – Wednesdays 9 am to 5 pm with flexibility on the remaining 7 hours, which may include evenings.
Salary: £10,850 – £13,562 per annum plus a car allowance of £932 per annum.
Contract: 12‑month fixed‑term.
Make a difference every day within your local community. We’re looking for a friendly, motivated, and community‑minded Hub Officer to join the Wellbeing Studio in Pollards Hill. It’s a hands‑on role where no two days are the same and where your impact is seen daily.
About the Role
As our Hub Officer, you’ll be at the heart of community life in Pollards Hill, helping deliver a wide range of activities for children, young people, adults and older residents to support wellbeing, confidence, skills and social connection. You’ll work closely with the Senior Hub Officer, the Pollards Hill Community Committee (PHCC) and the Moat Foundation to create a welcoming, safe and inspiring space for everyone.
What you’ll be doing
- Deliver activities and programmes that help residents improve their health, wellbeing, confidence and skills.
- Support customers of all ages to get involved, feel included and build positive networks.
- Work alongside the Wellbeing Studio team, PHCC and local partners to co‑create a customer‑led programme.
- Develop engaging, outcome‑focused sessions shaped by community needs.
- Build partnerships, spot opportunities and contribute to projects that enhance lives in Pollards Hill.
- Capture data, stories, photos and case studies (in line with governance guidelines) to reflect the real impact of our work.
- Contribute to the smooth running of the hub, including volunteer support and occasional events.
What we’re looking for
- Experience engaging children, young people and adults in community or wellbeing activities.
- The ability to listen, empathise and build trust with our customers.
- Strong communication skills – confident engaging people in person, in writing and verbally.
- Good numeracy, literacy and IT skills (including Outlook, Word and Excel).
- The ability to work both independently and as part of a team, including alongside volunteers.
- A creative, adaptable and solution‑focused approach to delivery.
- Flexibility to work some evenings and weekends to support community needs.
Additional desirable skills
- Local knowledge of Pollards Hill and the issues affecting residents.
- Access to a car with business‑use insurance.
- Understanding of housing policies, safeguarding and confidentiality.
- Experience planning events and community activities.
Hub Officer employer: Moat Homes Ltd
Contact Detail:
Moat Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Officer
✨Tip Number 1
Get to know the community! Spend some time in Pollards Hill, chat with locals, and understand their needs. This will not only help you connect better during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former Hub Officers or community leaders in the area. They can provide insights and maybe even put in a good word for you. Plus, it’s a great way to learn about the local issues firsthand.
✨Tip Number 3
Show off your skills! Prepare examples of how you've engaged with different age groups in community activities. Use stories that highlight your communication skills and ability to build trust – these are key for the Hub Officer role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t forget to follow up after applying!
We think you need these skills to ace Hub Officer
Some tips for your application 🫡
Show Your Passion for Community Work: When writing your application, let your enthusiasm for community engagement shine through. We want to see how motivated you are to make a difference in Pollards Hill and how your experiences align with our mission.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that match the Hub Officer role. We’re looking for specific examples of how you've engaged with different age groups and contributed to community activities.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your skills and experiences are easy to understand. This will help us see how you can fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moat Homes Ltd
✨Know Your Community
Familiarise yourself with Pollards Hill and its community needs. Research local issues, organisations, and the demographics of the area. This will help you demonstrate your commitment to making a difference and show that you understand the role's impact.
✨Showcase Your Experience
Prepare specific examples from your past experiences where you've engaged with children, young people, and adults in community or wellbeing activities. Highlight how you built trust and rapport with participants, as this is crucial for the Hub Officer role.
✨Communicate Clearly
Practice your communication skills before the interview. Be ready to discuss how you would engage with customers both verbally and in writing. Use clear, concise language and be prepared to answer questions about your approach to building positive networks.
✨Be Flexible and Creative
Think about how you can adapt your approach to meet the diverse needs of the community. Prepare to discuss creative ideas for activities and programmes that could enhance wellbeing and social connections. Show that you're solution-focused and ready to tackle challenges head-on.