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- Tasks: Lead non-building safety service contracts, ensuring high standards and timely delivery.
- Company: Join Moat, a community-focused housing association making a positive impact.
- Benefits: Enjoy competitive salary, generous leave, and personal development opportunities.
- Why this job: Make a real difference in communities while working with a passionate team.
- Qualifications: Experience in contract management and strong organisational skills required.
- Other info: Hybrid work model with recognition as one of 'The Sunday Times Best Places to Work'.
The predicted salary is between 39322 - 49153 £ per year.
Salary: £39,322 to £49,153 per annum (salary offered dependent on experience)
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Location: Mariner House, Dartford / Hybrid
We’re currently looking for a Senior Service Contracts Coordinator to join our team! You’ll be the go‑to lead for all of our non‑building safety service contracts — making sure servicing programmes, inspections, and compliance work are delivered to a high standard, on time, and with accurate documentation. From managing contractors and budgets, to supporting customers and ensuring our data is spot‑on, you’ll play a key role in keeping our homes safe and our colleagues informed. This is a role where you can truly add value, make improvements, and see the impact of your work every day.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We’re more than just a housing provider; we’re a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Why join Moat?
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
How to apply
If you’re excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Thursday 12 March 2026. If we’d like to invite you for an interview, we’ll reach out via email. It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Additional adjustments
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.
Senior Service Contracts Co-Ordinator in Dartford employer: Moat Homes Ltd
Contact Detail:
Moat Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Contracts Co-Ordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Moat on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Moat’s values and recent projects. Show us how your skills align with our mission to create positive change in communities. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you’ve handled challenges in past roles, especially around managing contracts and compliance. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team at Moat.
We think you need these skills to ace Senior Service Contracts Co-Ordinator in Dartford
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining Moat and how you can contribute to our mission of making a positive impact in the community.
Tailor Your Experience: Make sure to highlight your relevant experience that aligns with the Senior Service Contracts Coordinator role. Use specific examples from your past work that demonstrate your skills in managing contracts, budgets, and compliance – this will help us see how you fit into our team.
Be Detailed and Clear: We love it when applicants provide detailed information about their skills and experiences. Don’t hold back! Use the spaces provided in the application to explain how your background makes you a great fit for the role and our values.
Apply Through Our Website: Remember, the best way to apply is through our website! It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Moat Homes Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Senior Service Contracts Coordinator. Familiarise yourself with Moat's values and how they align with your own experiences. This will help you articulate why you're a great fit for the team.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage contracts, budgets, and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, current projects, or challenges Moat is facing. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Yourself
While professionalism is key, don’t forget to let your personality shine through. Moat values collaboration and community, so showing your enthusiasm and passion for making a difference can set you apart from other candidates.