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- Tasks: Support colleagues with HR advice and ensure smooth people processes.
- Company: Join a top housing association recognised as one of the best places to work.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Why this job: Make a real impact on people's experiences in a supportive team environment.
- Qualifications: CIPD Level 5 or equivalent experience and strong interpersonal skills.
- Other info: Dynamic role with a focus on continuous improvement and collaboration.
The predicted salary is between 35523 - 42000 £ per year.
Hours: 35 hours per week, Monday - Friday
Salary: £35,523 - £42,000 per annum (salary offered dependent on experience)
Contract: Fixed term contract up to 12 months
Location: Dartford / Agile
Interviews will take place week commencing 2 March 2026
Are you passionate about people, systems, processes, and making work a great place to be? Do you thrive in a supportive team where collaboration, trust, and continuous improvement really matter? If so, we’d love to hear from you.
About the role
As a People Services Advisor, you’ll play an important role in supporting our colleagues and managers with day-to-day HR advice and guidance. You’ll help ensure our people processes run smoothly, fairly, and consistently, while delivering a positive experience for our colleagues and supporting the wider organisation in providing great experience for our customers. Working as part of a friendly People team, you’ll have the opportunity to learn, contribute ideas, and make a real impact.
- Act as a trusted first point of contact, providing HR advice and guidance to colleagues and managers on policies, procedures, and best practice
- Support employee relation matters with professionalism and empathy
- Manage people data accurately and confidentially
- Use and update data using our systems to inform HR decisions and delivery
- Contribute to continuous improvement of People Services processes
About you
- A team player with excellent interpersonal skills
- CIPD Level 5 qualification or equivalent experience
- At least 2 years experience managing employee relations case work, from start to finish
- A good understanding of up to date and pending employment legislation, HR processes and employment practices
- Experienced in the use of HRIS and been involved in process improvement
- Confident communicator with a calm and approachable style
- Highly organised with great attention to detail
- Someone who enjoys being part of a team and pitching in to help others succeed
Why join us?
We’re one of the top 30 housing associations in England, with homes across London, Kent, Essex, and Sussex. Our purpose is to open doors to better lives for our customers - and we know this begins with excellent complaint handling. We’re proud to have been recognised as one of The Sunday Times Best Places to Work 2025, based on our own employees’ feedback. Join us and help shape a fairer, more transparent housing experience for all.
How to apply
To apply, please complete our application form in full via our career's website. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Benefits
In return, you’ll receive: Excellent benefits.
Ready to make an impact? If this sounds like the role for you, apply by 11pm on 22 February 2026 and be part of something bigger! We encourage you to apply early, as we may close the advert before this date if we receive good interest. We’re looking forward to reading your application!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
People Services Advisor in Dartford employer: Moat Homes Ltd
Contact Detail:
Moat Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Advisor in Dartford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. Focus on how your experience aligns with the role of People Services Advisor. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows you're engaged and keen to learn more about the team and the role. Plus, it gives you a chance to assess if this is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace People Services Advisor in Dartford
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about the People Services Advisor role! Share your enthusiasm for HR and how you can contribute to making work a great place to be.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications.
Apply Through Our Website: Remember to submit your application through our careers website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at Moat Homes Ltd
✨Know Your Stuff
Make sure you brush up on your HR knowledge, especially around employee relations and current legislation. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential expert in the field.
✨Show Your People Skills
As a People Services Advisor, interpersonal skills are key. Prepare examples of how you've successfully navigated tricky situations or provided support to colleagues. This will demonstrate your ability to handle sensitive matters with empathy and professionalism.
✨Be Data Savvy
Familiarise yourself with HRIS systems and be ready to discuss how you've used data to inform decisions in previous roles. Highlighting your attention to detail and organisational skills will set you apart as a candidate who can manage people data effectively.
✨Emphasise Teamwork
This role is all about collaboration, so come prepared with stories that showcase your ability to work well within a team. Discuss how you've contributed to process improvements or supported colleagues, reinforcing that you're a team player who thrives in a supportive environment.
