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- Tasks: Monitor utility costs and ensure accurate billing for our communities.
- Company: Join Moat, a community-focused housing association in the South East.
- Benefits: Competitive salary, generous leave, and personal development opportunities.
- Why this job: Make a real impact while working in a supportive and passionate team.
- Qualifications: Experience in monitoring expenses and strong communication skills.
- Other info: Enjoy hybrid working and be part of a recognised great workplace.
The predicted salary is between 27146 - 33933 £ per year.
Salary: £27,146 to £33,933 per annum (salary offered dependent on experience)
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Location: Mariner House, Dartford / Hybrid
We are on the lookout for an Expenditure Control Officer, who can take ownership of monitoring utility costs across our communal areas and help keep things running smoothly for our customers. You’ll make sure electricity, gas and water bills are accurate and properly managed, and you’ll work with colleagues and customers to resolve any queries or unusual charges. It’s a role that supports transparency, good value for money and the overall quality of our services across our schemes and developments.
About the Role
You’ll take responsibility for monitoring consumption, coordinate meter readings, validate invoices and support month-end processes such as accruals, prepayments and journal preparation. Alongside this, you’ll help identify unusual energy use, work closely with neighbourhood and development teams, and be a reliable point of contact for staff and residents with questions about billing, usage or meter readings.
About us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We’re more than just a housing provider; we’re a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
Our values
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Why join Moat?
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
How to apply
If you’re excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Thursday 2 April 2026. If we’d like to invite you for an interview, we’ll reach out via email. Interviews will take place on week commencing 20 April 2026. It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Join us at Moat and be part of a team that is shaping the future of housing and communities in the South East!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk.
Expenditure Control Officer (Utility Contracts) in Dartford employer: Moat Homes Ltd
Contact Detail:
Moat Homes Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expenditure Control Officer (Utility Contracts) in Dartford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Moat. Understand their values and how they impact the community. This will help you connect your skills to their mission and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to expenditure control and utility management. Think about examples from your past experiences that demonstrate your ability to handle billing queries and monitor costs effectively.
✨Tip Number 3
Show your collaborative spirit! Since the role involves working with various teams, be ready to discuss how you've successfully collaborated in the past. Highlight any experiences where teamwork led to better outcomes.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, it shows you’re serious about joining our team at Moat. Don’t forget to highlight your relevant skills and experiences!
We think you need these skills to ace Expenditure Control Officer (Utility Contracts) in Dartford
Some tips for your application 🫡
Show Your Passion: When you're filling out your application, let your enthusiasm for the role shine through! We want to see why you're excited about being an Expenditure Control Officer and how you can contribute to our mission at Moat.
Be Specific: Use the spaces provided to detail your experience and skills. We’re looking for concrete examples of how you've managed utility costs or resolved billing queries in the past. The more specific you are, the better we can see how you fit into our team!
Tailor Your Application: Make sure to align your application with the job description. Highlight your relevant experience in monitoring consumption and managing invoices. This shows us that you understand the role and are ready to hit the ground running!
Check Your Details: Before hitting submit, double-check your application for any typos or missing information. We appreciate attention to detail, especially in a role focused on accuracy like this one. And remember, apply through our website for the best chance!
How to prepare for a job interview at Moat Homes Ltd
✨Know Your Numbers
As an Expenditure Control Officer, you'll be dealing with utility costs and invoices. Brush up on your understanding of utility billing and common discrepancies. Familiarise yourself with terms like accruals and prepayments so you can speak confidently about them during the interview.
✨Show Your Problem-Solving Skills
This role involves resolving queries and unusual charges. Prepare examples from your past experience where you've successfully identified and solved similar issues. Highlight your analytical skills and how you approach problem-solving in a collaborative way.
✨Understand Moat's Values
Moat values collaboration, responsibility, and innovation. Be ready to discuss how your personal values align with theirs. Think of specific instances where you've demonstrated these qualities in your previous roles, especially in a team setting.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how success is measured. This shows your genuine interest in the position and helps you assess if it's the right fit for you.