At a Glance
- Tasks: Deliver engaging activities that boost health, wellbeing, and community connections.
- Company: Join a passionate team dedicated to enhancing lives in Pollards Hill.
- Benefits: Competitive salary, generous leave, and personal development opportunities.
- Other info: Flexible hours with a supportive environment for growth.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience engaging diverse groups and strong communication skills required.
The predicted salary is between 10850 - 13562 £ per year.
Salary: £10,850 - £13,562 per annum (salary offered between this range, dependent on experience) plus a Car Allowance of £932 per annum
Location: Pollards Hill Hub in Mitcham
Closing Date: 31 May 2026
Hours: Working 14 hours per week – Wednesdays 9am to 5pm with flexibility on how the other 7 hours can be worked across the week (may include some evenings) – to be discussed at interview
Contract: 12 month fixed term contract
About the role
As our Hub Officer, you'll be at the heart of community life in Pollards Hill. You’ll help deliver a wide range of activities for children, young people, adults and older residents - supporting wellbeing, confidence, skills and social connection. You’ll work closely with our Senior Hub Officer, the Pollards Hill Community Committee (PHCC) and Moat Foundation to create a welcoming, safe and inspiring space for everyone.
What you’ll be doing:
- Deliver activities and programmes that help residents improve their health, wellbeing, confidence and skills.
- Support customers of all ages to get involved, feel included and build positive networks.
- Work alongside the Wellbeing Studio team, PHCC and local partners to co-create a customer-led programme.
- Develop engaging, outcome-focused sessions shaped by community needs.
- Build partnerships, spot opportunities and contribute to projects that enhance lives in Pollards Hill.
- Capture data, stories, photos and case studies (in line with governance guidelines) to help us reflect the real impact of our work.
- Contribute to the smooth running of the hub, including volunteer support and occasional events.
Experience required:
- Experience of engaging children, young people and adults in community or wellbeing activities.
- The ability to listen, empathise and build trust with our customers.
- Strong communication skills - confident engaging people in person, in writing and verbally.
- Good numeracy, literacy and IT skills (including Outlook, Word and Excel).
- The ability to work both independently and as part of a team, including alongside volunteers.
- A creative, adaptable and solution-focused approach to delivery.
- Flexibility to work some evenings and weekends to support community needs.
It would be great (but not essential) if you also have:
- Local knowledge of Pollards Hill and the issues affecting residents.
- Access to a car with business-use insurance.
- An understanding of housing policies, safeguarding and confidentiality.
- Experience planning events and community activities.
Benefits:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
Hub Officer employer: Moat Homes Limited
As a Hub Officer at Pollards Hill, you will join a dedicated team committed to enhancing community wellbeing and fostering connections among residents. With a focus on personal and professional development, our supportive work culture encourages creativity and adaptability, allowing you to make a meaningful impact in the lives of those you serve. Enjoy competitive salaries, generous leave, and the opportunity to work flexibly within a vibrant community hub that values inclusivity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Hub Officer
✨Tip Number 1
Get to know the community! Before your interview, spend some time in Pollards Hill. Chat with locals, visit the hub, and understand what makes the area tick. This will show your genuine interest and help you connect with the role.
✨Tip Number 2
Practice your communication skills! As a Hub Officer, you'll be engaging with a diverse range of people. Try role-playing conversations with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your creativity! Think about how you can bring fresh ideas to the activities and programmes. Prepare a few examples of engaging sessions you could run, tailored to the community's needs, to impress during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of our team at StudySmarter, where we value community impact and collaboration.
We think you need these skills to ace Hub Officer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for community work shine through! We want to see how much you care about making a difference in Pollards Hill and how your experiences align with our mission.
Tailor Your CV:Make sure your CV is tailored to the Hub Officer role. Highlight relevant experience, especially any work with children, young people, and adults in community settings. We love seeing how your skills can contribute to our hub!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community-focused team!
How to prepare for a job interview at Moat Homes Limited
✨Know Your Community
Familiarise yourself with Pollards Hill and the specific needs of its residents. Research local issues and community initiatives to show your genuine interest in making a positive impact.
✨Showcase Your Experience
Prepare examples from your past roles where you've successfully engaged with diverse groups, especially children and older adults. Highlight any relevant activities or programmes you've delivered that align with the role's focus on wellbeing and social connection.
✨Demonstrate Strong Communication Skills
Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would engage with customers both in person and through written communication, as this is crucial for building trust and rapport.
✨Be Flexible and Creative
Think about how you can adapt your approach to meet the varying needs of the community. Prepare to discuss innovative ideas for activities and how you would work collaboratively with the team and local partners to enhance community life.
