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- Tasks: Support colleagues with HR advice and ensure smooth people processes.
- Company: Top housing association recognised as one of The Sunday Times Best Places to Work 2025.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact on people's work experiences and contribute to a fairer housing sector.
- Qualifications: CIPD Level 5 or equivalent, with at least 2 years in employee relations.
- Other info: Join a friendly team and help shape a better future for our customers.
The predicted salary is between 35523 - 42000 £ per year.
Salary: £35,523 - £42,000 per annum (salary offered dependent on experience)
Location: Head Office - Dartford
Closing Date: 22 February 2026
Hours: 35 hours per week, Monday - Friday
Contract: Fixed term contract up to 12 months
Location: Dartford / Agile
Interviews will take place week commencing 2 March 2026
Are you passionate about people, systems, processes, and making work a great place to be? Do you thrive in a supportive team where collaboration, trust, and continuous improvement really matter? If so, we’d love to hear from you.
About the role
As a People Services Advisor, you’ll play an important role in supporting our colleagues and managers with day-to-day HR advice and guidance. You’ll help ensure our people processes run smoothly, fairly, and consistently, while delivering a positive experience for our colleagues and supporting the wider organisation in providing great experience for our customers. Working as part of a friendly People team, you’ll have the opportunity to learn, contribute ideas, and make a real impact.
As our People Advisor you’ll:
- Act as a trusted first point of contact, providing HR advice and guidance to colleagues and managers on policies, procedures, and best practice
- Support employee relation matters with professionalism and empathy
- Manage people data accurately and confidentially
- Use and update data using our systems to inform HR decisions and delivery
- Contribute to continuous improvement of People Services processes
About you
- A team player with excellent interpersonal skills
- CIPD Level 5 qualification or equivalent experience
- At least 2 years experience managing employee relations case work, from start to finish
- A good understanding of up to date and pending employment legislation, HR processes and employment practices
- Experienced in the use of HRIS and been involved in process improvement
- Confident communicator with a calm and approachable style
- Highly organised with great attention to detail
- Someone who enjoys being part of a team and pitching in to help others succeed
We’re one of the top 30 housing associations in England, with homes across London, Kent, Essex, and Sussex. Our purpose is to open doors to better lives for our customers - and we know this begins with excellent complaint handling.
We’re proud to have been recognised as one of The Sunday Times Best Places to Work 2025, based on our own employees’ feedback. Join us and help shape a fairer, more transparent housing experience for all.
To apply, please complete our application form in full via our career's website. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Ready to make an impact? If this sounds like the role for you, apply by 11pm on 22 February 2026 and be part of something bigger! We encourage you to apply early, as we may close the advert before this date if we receive good interest. We’re looking forward to reading your application!
People Services Advisor in Dartford employer: Moat Homes Limited
Contact Detail:
Moat Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Advisor in Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows that you're engaged and thinking about how you can contribute to the team. Plus, it gives you a chance to find out if the role is the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace People Services Advisor in Dartford
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about the People Services Advisor role! Share your enthusiasm for HR and how you can contribute to making work a great place to be.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with our needs, so don’t hold back!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications.
Use the Space Wisely: Take full advantage of the spaces provided in the application form. This is your chance to shine, so share specific examples of your experience and how they relate to the role!
How to prepare for a job interview at Moat Homes Limited
✨Know Your Stuff
Make sure you brush up on HR policies, procedures, and best practices. Familiarise yourself with the latest employment legislation and be ready to discuss how you've applied this knowledge in your previous roles.
✨Show Your People Skills
As a People Services Advisor, interpersonal skills are key. Prepare examples of how you've successfully managed employee relations or resolved conflicts in the past. This will demonstrate your ability to handle sensitive situations with professionalism and empathy.
✨Be Data Savvy
Since managing people data is part of the role, be prepared to talk about your experience with HRIS systems. Highlight any process improvements you've been involved in and how you've used data to inform HR decisions.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team culture, ongoing projects, or how the organisation supports continuous improvement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
