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- Tasks: Support the Empty Homes team with administration and ensure properties are ready to let.
- Company: Join Moat, a company dedicated to providing safe homes for everyone.
- Benefits: Competitive salary, generous leave, and personal development opportunities.
- Other info: Enjoy hybrid working from our Dartford office or other locations.
- Why this job: Make a real impact in your community while working in a supportive team.
- Qualifications: Organisational skills and experience in office administration required.
The predicted salary is between 23725 - 29656 ÂŁ per year.
At Moat, we believe everyone deserves a safe, well‑maintained place to call home. Our Empty Homes team play a vital role in making that happen – getting properties ready to let quickly, safely and to a high standard. We’re now looking for an organised, proactive and detail‑focused Empty Homes Assistant to support our Empty Homes service and work closely with colleagues across Allocations and Lettings. If you enjoy juggling priorities, keeping systems up to date, and knowing your work makes a real difference to customers, this could be the role for you.
What you’ll be doing:
- Supporting the Empty Homes team with day‑to‑day administration, ensuring targets are met and processes followed in line with Moat policies.
- Updating systems and maintaining accurate records on CRM and other databases, ensuring information is accessible, compliant and up to date.
- Collating information from contractors regarding void works and health & safety compliance, and recording this accurately.
- Raising or supporting the raising of void works promptly to minimise financial loss.
- Assisting with the post‑inspection processes, sharing reports with contractors, tracking works to completion, and ensuring evidence is stored correctly.
- Supporting the “ready to let” process, making sure void packs include all required compliance documentation.
- Raising or supporting recalls, snagging and additional works, using clear detail and accurate coding.
- Working closely with the Lettings team to resolve post‑sign‑up issues relating to void works identified at move‑in.
What you’ll bring:
- Confidence using Microsoft Office, particularly Word and Excel.
- Experience in an office administration role, with strong organisation, time management and prioritisation skills.
- An awareness of void processes, ideally within social housing or a similar environment.
Benefits:
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Empty Homes Assistant in Dartford employer: Moat Homes Limited
Contact Detail:
Moat Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Empty Homes Assistant in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Moat. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Moat’s values and recent projects. Show us you’re passionate about making a difference in the community and how your skills fit into that.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating your experience in office administration and how it relates to the Empty Homes role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Empty Homes Assistant in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Empty Homes Assistant role. Highlight your experience in office administration and any relevant skills, like using Microsoft Office or managing records. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about making a difference in housing and how your skills align with our mission at Moat. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Organisational Skills: As an Empty Homes Assistant, organisation is key! In your application, give examples of how you've successfully managed multiple tasks or projects. We want to know how you keep everything on track and ensure nothing slips through the cracks.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our values and what makes Moat a great place to work!
How to prepare for a job interview at Moat Homes Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Empty Homes Assistant. Familiarise yourself with the processes involved in managing void properties and the importance of compliance documentation. This will show your potential employer that you're genuinely interested and ready to contribute.
✨Show Off Your Organisation Skills
Since this role requires strong organisation and time management skills, prepare examples from your past experiences where you've successfully juggled multiple tasks or maintained accurate records. Be ready to discuss how you prioritise your workload and keep systems up to date.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills, especially Word and Excel. You might be asked to demonstrate your proficiency during the interview, so consider practising common tasks like creating spreadsheets or reports. Being tech-savvy will give you an edge!
✨Ask Insightful Questions
Prepare thoughtful questions about the Empty Homes team and their processes. This not only shows your interest but also helps you gauge if the company culture aligns with your values. For instance, ask about how they measure success in getting properties ready to let.