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- Tasks: Lead digital transformation and drive data-driven strategies to enhance customer service.
- Company: Moat, a community-focused housing association making a positive impact.
- Benefits: Competitive salary, generous leave, hybrid working, and professional development opportunities.
- Other info: Join a passionate team recognised as one of the best places to work.
- Why this job: Make a real difference in communities while leading innovative technology initiatives.
- Qualifications: Senior leadership experience in technology and data management.
The predicted salary is between 120000 - 120000 £ per year.
Salary: Up to £120,000 per annum (salary offered dependent on experience)
Location: Head Office - Dartford
Hours: 35 hours per week, Monday–Friday
Contract: Permanent
At Moat, our purpose is to provide safe and affordable homes that make a real and lasting difference by supporting wellbeing, opening opportunities and helping our colleagues, customers and communities to thrive. Technology and data play a critical role in how we achieve this.
We are looking for an exceptional Director of Data & Technology to lead us through the next stage of our digital and data transformation. This is a strategic leadership role with significant influence across the organisation, responsible for shaping how technology, data and innovation improve the lives of our customers and empower our colleagues to deliver outstanding service.
You will drive a modern, secure and customer‑focused technology environment that enables us to become a truly data‑driven organisation, improving customer outcomes through smarter insight, digital services and automation. Working closely with the Executive Team, Senior Leadership Team and Board, you will define and deliver a forward‑thinking digital strategy that places customers, data and innovation at its heart.
You will bring strong strategic and technical leadership, with the ability to oversee complex technology programmes, systems and infrastructure that support organisational performance and customer service. This is an exciting opportunity for a senior technology leader or digital transformation specialist who wants to use technology and data to create meaningful social impact.
You will have experience operating at senior leadership level, leading high‑performing multidisciplinary teams, managing significant technology resources and budgets, and building effective partnerships with internal and external stakeholders.
As our Director of Data & Technology, you will lead Moat’s digital and technology strategy, ensuring our systems, infrastructure and data capabilities support exceptional customer service, modern ways of working and organisational efficiency. You will champion a culture where technology and data are used to anticipate customer needs, reduce effort, and improve service outcomes, while ensuring the highest standards of security, governance and resilience.
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We’re more than just a housing provider; we’re a community‑focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve. As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high‑quality, affordable homes, and excellent services to our customers.
Our values:
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
As an experienced professional, you'll have the opportunity to:
- Make a real impact on our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our Dartford office with some flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of ‘The Sunday Times Best Places to Work’ in 2025.
Director of Data & Technology in Dartford employer: Moat Homes Limited
Contact Detail:
Moat Homes Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Data & Technology in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in making a difference at Moat.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experience align with their mission. Highlight how you can drive their digital transformation and improve customer outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Moat.
We think you need these skills to ace Director of Data & Technology in Dartford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the role of Director of Data & Technology. We want to see how you can bring your unique skills to our mission at Moat!
Showcase Your Leadership Skills: This role is all about strategic leadership, so don’t hold back! Share examples of how you've led teams and managed technology resources in the past. We love to see how you’ve made a difference in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and get straight to the heart of what you want to convey.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a real impact!
How to prepare for a job interview at Moat Homes Limited
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and technologies in data and digital transformation. Brush up on your knowledge of data governance, security standards, and customer-focused tech solutions. This will not only show your expertise but also your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading multidisciplinary teams and managing complex technology programmes. Be ready to discuss how you've driven innovation and improved service outcomes in previous roles. This is a strategic leadership position, so demonstrating your ability to inspire and guide others is key.
✨Align with Moat’s Values
Familiarise yourself with Moat’s values: Own it, Better together, Lead by example, and Be the change. Think of specific instances where you’ve embodied these values in your work. This will help you connect with the interviewers and show that you’re a great cultural fit.
✨Ask Insightful Questions
Prepare thoughtful questions about Moat’s current digital strategy and future goals. Inquire about their approach to customer engagement and how they measure success in their technology initiatives. This demonstrates your genuine interest in the role and helps you assess if it’s the right fit for you.