At a Glance
- Tasks: Lead the bar, create memorable experiences, and drive sales through expert cocktail knowledge.
- Company: MNM, a unique speakeasy cocktail bar with a vibrant atmosphere.
- Benefits: Competitive salary, performance-related bonuses, and opportunities for growth.
- Other info: Autonomy in a dynamic environment with potential for promotion.
- Why this job: Join a growing team and shape the future of an exclusive cocktail bar.
- Qualifications: Strong cocktail background and excellent customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
MNM is a speakeasy cocktail bar hidden in a barber shop in Bank.
Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026. .
The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays.. .
The Role .
We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day. operation of our intimate cocktail bar in Bank..
This is not a back-office management position.
It is a highly hands‑on role, with the majority of each service spent on the floor:. welcoming guests, managing the customer experience, driving sales and supporting smooth service.
You will work alongside. one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the. operation..
Cocktails account for approximately 90% of our sales, making a strong cocktail background essential.
You should have. excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards. during both public service and private events..
The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the. business.
We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and. performance‑related bonuses.. .
Key Responsibilities
- Lead the bar during public service and private‑hire events..
- Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience..
- Proactively drive sales through recommendations, upselling and strong product knowledge..
- Prepare and serve cocktails to a consistently high standard when required..
- Supervise, motivate and work closely with one additional team member..
- Take responsibility for opening and closing the venue..
- Maintain excellent standards of cleanliness, organisation and presentation..
- Monitor stock levels, minimise waste and support stock ordering and control..
- Ensure all cash‑handling, till and end‑of‑day procedures are completed accurately..
- Manage customer queries and resolve any service issues professionally..
- Support the delivery of private events, including preparing the venue and coordinating service..
- Ensure licensing, health and safety, food hygiene and responsible service requirements are followed..
- Provide feedback and ideas to improve sales, service and the overall customer experience..
- Act as a trusted and responsible keyholder for the business..
- Trading Pattern
- Tuesday to Thursday: Open to the public..
- Friday and Saturday: Predominantly private‑hire events..
Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements..
About You You will ideally have
- Strong experience in a quality, premium hospitality venue or similar environment..
- Grasp of cocktail knowledge and practical bartending ability..
- A genuine interest in customer service and building relationships with guests..
- A confident, engaging and sales‑focused approach on the floor..
- The maturity and reliability to operate with limited supervision..
- Strong organisational skills and close attention to detail..
- The ability to remain calm, professional and decisive during busy services..
- A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product..
What We Offer
- A high level of autonomy and the opportunity to make the role your own..
- A key position within a small, growing hospitality business..
- Direct involvement in shaping the customer experience and commercial performance of the venue..
- Strong potential for promotion as we secure and open additional locations..
- Opportunities for increased responsibility across future venues..
- A negotiable performance‑related bonus structure..
- Competitive salary, dependent on experience..
- What Success Looks Like
Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service,. maintaining excellent cocktail standards and consistently finding opportunities to increase sales.
You will be someone the. business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.
Experience
Required
Languages
English – Advanced
Employment
Full‑time
Schedule
Tuesday - Saturday
Salary
Benefits
Bonus
About MNM
- MNM is an exclusive cocktail bar hidden in Bolatti Barbers
- #J-18808-Ljbffr
Bar Supervisor employer: MNM
MNM is an exceptional employer, offering a unique opportunity to work in a vibrant speakeasy cocktail bar located in the heart of Bank. With a strong focus on employee growth and autonomy, staff can expect to play a pivotal role in shaping the customer experience while enjoying competitive salaries and performance-related bonuses. The intimate work environment fosters a collaborative culture, making it an ideal place for those passionate about premium hospitality and cocktail craftsmanship.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like MNM. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to MNM
Don't be shy about reaching out to MNM directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about MNM and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at MNM
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
