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- Tasks: Coordinate maintenance jobs and support a dynamic Property Services team.
- Company: Join MNM Property Services, a leader in social housing maintenance.
- Benefits: Competitive salary, health benefits, pension scheme, and 20 days annual leave.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Experience in maintenance administration and strong IT skills required.
- Other info: Immediate start with opportunities for personal and professional growth.
The predicted salary is between 22000 - 29000 £ per year.
We are seeking an experienced and confident Maintenance Administrator to support and coordinate the day-to-day administrative function within one of our Property Services teams. This role is suited to someone with strong social housing maintenance experience who can take ownership of job flow, support operational delivery, and act as a key point of contact between operatives, clients, and residents.
Key responsibilities:
- Coordinating the administration of responsive and planned maintenance works
- Booking, scheduling, and monitoring repair and maintenance jobs from start to completion
- Managing operatives' diaries, workloads, and appointments to support KPI delivery
- Acting as a key point of contact for client and resident enquiries
- Ensuring accurate use of SORs, job coding, and system updates
- Supporting supervisors and contract managers with reporting and administrative tasks
- Liaising with clients, subcontractors, operatives, and internal teams
- Proactively identifying and resolving issues to maintain service delivery
- Supporting junior administrators where required
- Maintaining high standards of data accuracy and compliance
About You:
- Proven experience as a Maintenance Administrator or in a similar role
- Previous experience within the social housing maintenance sector
- Strong working knowledge of SORs (Schedule of Rates)
- Experience booking and managing high-volume maintenance jobs
- Strong IT skills, including Microsoft Word, Excel, and maintenance management systems
- Excellent communication and customer service skills
- Strong organisational skills with the ability to meet tight deadlines
- A proactive, solution-focused and "can-do" attitude
- Ability to work independently while contributing to a team environment
What We Offer:
- Full-time, permanent position
- Immediate start
- Pension scheme
- Employee health and leisure benefits including cash back on everyday healthcare costs (GP, dental, optical, prescriptions)
- Access to virtual GP services
- Employee Assistance Programme (EAP)
- Wellbeing support and discounts
- 20 days annual leave plus 8 bank holidays
MNM Property Services is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity status.
Experienced Maintenance Administrator in London employer: MNM Property Services
Contact Detail:
MNM Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Maintenance Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property services sector and let them know you're on the hunt for an Experienced Maintenance Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SORs and maintenance management systems. We want you to feel confident discussing your experience and how it relates to the role, so practice common interview questions and think about how you can showcase your organisational skills.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It shows you're genuinely interested in joining MNM Property Services and makes it easier for us to track your application. Plus, we love seeing candidates who take that extra step!
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in the minds of the hiring team.
We think you need these skills to ace Experienced Maintenance Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Experienced Maintenance Administrator role. Highlight your relevant experience in social housing maintenance and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to manage maintenance jobs and support operational delivery.
Show Off Your IT Skills: Since strong IT skills are a must, make sure to mention your proficiency with Microsoft Word, Excel, and any maintenance management systems you've used. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at MNM Property Services
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing maintenance and SORs. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the terms, but you can apply them effectively.
✨Show Off Your Organisational Skills
Prepare to talk about how you manage multiple tasks and priorities. Think of a time when you successfully coordinated a high volume of maintenance jobs and be ready to share that story. This will demonstrate your ability to handle the role's demands.
✨Communication is Key
Since this role involves liaising with various stakeholders, practice articulating how you’ve effectively communicated with clients, operatives, and team members in the past. Highlight your customer service skills and any strategies you use to resolve conflicts.
✨Be Proactive and Solution-Focused
Prepare examples that showcase your proactive approach to problem-solving. Think of situations where you identified issues before they escalated and how you took the initiative to resolve them. This will align perfectly with the 'can-do' attitude they’re looking for.