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- Tasks: Coordinate maintenance jobs and support operational delivery in a dynamic property services team.
- Company: Join MNM Property Services, a leader in social housing maintenance.
- Benefits: Enjoy a competitive salary, health benefits, and 20 days annual leave plus bank holidays.
- Why this job: Make a real impact by ensuring smooth operations and excellent service delivery.
- Qualifications: Experience in maintenance administration and strong IT skills required.
- Other info: Immediate start with opportunities for personal and professional growth.
The predicted salary is between 22000 - 29000 £ per year.
We are seeking an experienced and confident Maintenance Administrator to support and coordinate the day-to-day administrative function within one of our Property Services teams. This role is suited to someone with strong social housing maintenance experience who can take ownership of job flow, support operational delivery, and act as a key point of contact between operatives, clients, and residents.
Key responsibilities:
- Coordinating the administration of responsive and planned maintenance works
- Booking, scheduling, and monitoring repair and maintenance jobs from start to completion
- Managing operatives’ diaries, workloads, and appointments to support KPI delivery
- Acting as a key point of contact for client and resident enquiries
- Ensuring accurate use of SORs, job coding, and system updates
- Supporting supervisors and contract managers with reporting and administrative tasks
- Liaising with clients, subcontractors, operatives, and internal teams
- Proactively identifying and resolving issues to maintain service delivery
- Supporting junior administrators where required
- Maintaining high standards of data accuracy and compliance
About You:
- Proven experience as a Maintenance Administrator or in a similar role
- Previous experience within the social housing maintenance sector
- Strong working knowledge of SORs (Schedule of Rates)
- Experience booking and managing high-volume maintenance jobs
- Strong IT skills, including Microsoft Word, Excel, and maintenance management systems
- Excellent communication and customer service skills
- Strong organisational skills with the ability to meet tight deadlines
- A proactive, solution-focused and “can-do” attitude
- Ability to work independently while contributing to a team environment
What We Offer:
- Full-time, permanent position
- Immediate start
- Pension scheme
- Employee health and leisure benefits including cash back on everyday healthcare costs (GP, dental, optical, prescriptions)
- Access to virtual GP services
- Employee Assistance Programme (EAP)
- Wellbeing support and discounts
- 20 days annual leave plus 8 bank holidays
MNM Property Services is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity status.
Experienced Maintenance Administrator employer: MNM Property Services
Contact Detail:
MNM Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Maintenance Administrator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by researching MNM Property Services thoroughly. Understand their values, recent projects, and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Experienced Maintenance Administrator, you'll need to be clear and concise. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Experienced Maintenance Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Experienced Maintenance Administrator role. Highlight your relevant experience in social housing maintenance and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to manage maintenance jobs and support operational delivery.
Show Off Your IT Skills: Since strong IT skills are essential for this role, make sure to mention your proficiency with Microsoft Word, Excel, and any maintenance management systems you've used. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at MNM Property Services
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing maintenance and SORs. Be ready to discuss your previous experience in detail, especially how you've managed high-volume maintenance jobs. This will show that you’re not just familiar with the role but have hands-on experience.
✨Show Off Your Organisational Skills
Prepare examples that highlight your organisational abilities. Think about times when you successfully coordinated multiple tasks or managed operatives’ diaries. Being able to demonstrate your knack for keeping things running smoothly will impress the interviewers.
✨Communication is Key
Since this role involves liaising with clients, residents, and operatives, practice articulating your thoughts clearly. You might want to prepare a few scenarios where you effectively resolved issues or improved communication flow. This will showcase your excellent customer service skills.
✨Be Proactive and Solution-Focused
During the interview, share instances where you identified problems and took the initiative to resolve them. Highlighting your proactive attitude and 'can-do' mindset will resonate well with the interviewers, as they are looking for someone who can take ownership of job flow.
