HR Officer in Tamworth

Human Resources Officer

Flexible on hours; will consider part time or full time but minimum 24 hours per week. Up to £40k p.a. (FTE) depending on experience. Annual bonus up to 10% of salary. 33 days holiday and contributory pension.

Location: Based in Kingsbury, B77 1LT with occasional visits to Eastbourne and Newhaven sites; therefore ability to drive and own car is essential.

Kingsbury Pallets Limited was established in 1995 as a sustainable, robust and reliable partner for all pallet and packaging requirements. As part of the Rotom Group, Kingsbury Pallets is working towards future growth and alignment with the wider group of companies. We are seeking to broaden our internal expertise with a newly scoped HR Officer role. This is an exciting opportunity to be the first in-house HR professional for this 90-person group of businesses.

The role involves taking full ownership of all HR processes and delivering a comprehensive generalist HR service to enable a high-performing, motivated and flexible workforce. You will work closely with Managers and Senior Leaders to drive cultural change, deliver efficiencies and support people management and development. You will evolve the HR function and service, deliver strategy and project work (including results of any external audit or gap analysis). This is a hands-on role with the need to deliver key strategic projects in close collaboration with the MD.

The ideal candidate will possess excellent communication and interpersonal skills and a genuine passion for working with people. This role suits someone seeking variety in a dynamic environment with opportunities for professional development and growth.

Key Responsibilities

• Manage the induction of new employees into the organisation, identifying training needs and ensuring onboarding provides the best employee experience.
• Discipline and grievance support for line managers and employees; conduct investigations, minute taking and drafting relevant correspondence (support from external HR Consultant as required).
• Answer day-to-day HR queries.
• Full administration of the starter/leaver process including drafting contractual documentation.
• Record, maintain and analyse absence data; take or recommend action as required.
• Management and reporting of all exit interviews.
• Recruitment & Selection: manage end-to-end recruitment, including job descriptions, adverts, shortlisting, interviews, offers and pre-employment checks; manage recruitment agency partnerships and temp-to-perm arrangements.
• Ensure enforcement of internal procedures and controls.
• Contribute to manpower / workforce planning in conjunction with MD and Senior Management.
• Identify, plan and evaluate training and development of staff in conjunction with operational managers.
• Mentor, counsel, coach and support staff to build morale and performance.
• Act as custodian to contractual and policy documentation; manage and implement HR policies and training with external support if appropriate.
• Collate data, perform data analysis and report on HR KPIs (staff turnover, attendance, absence, sickness, etc.).
• Keep up to date with employment legislation and changes; highlight risk areas and recommend actions.
• Stay current on HR thinking and explore ways to improve working lives while maintaining commerciality.
• Make recommendations for HR-related business improvements and/or organisational change.

Qualifications & Experience (Essential)

• Bachelor's degree in Human Resources or CIPD level 5 qualified (CIPD level 7 desirable).
• Minimum 3 years of HR Generalist experience, ideally in a multi-site business.
• Experience in SME industrial environments in a standalone HR role is desirable.
• Strong employee relations and employment legislation knowledge.
• Robust recruitment practices.
• Right to work checks.
• Experience creating and delivering HR training and development.
• Payroll experience is advantageous; full training will be provided if required.

Words To Describe The Ideal Character

• Happy to roll up sleeves on day-to-day tasks as well as project work.
• Positive and professional; high attention to detail.
• Engaging writing style; persuasive and influential with a consultative approach.
• Robust, driven, ambitious and collaborative; analytical and commercially astute.

If this role looks right for you, please apply through this advert with an up-to-date CV and covering letter detailing why you are suitable for the role and your salary requirements. Do not contact Kingsbury Pallets directly as applications may not be seen. For more information, please visit our website. Deadline for applications: 19 January 2026. Applications will be reviewed as they are received. This is likely to be a 2-stage interview process with the second interview including a psychometric assessment and one presentation. No agencies please.