At a Glance
- Tasks: Manage insurer and client accounts, ensuring timely collection and settlement of funds.
- Company: Join MNK International, a leading global (re)insurance intermediary with a dynamic culture.
- Benefits: Competitive salary, professional development, and opportunities for international collaboration.
- Other info: Work in a vibrant London office with excellent career growth potential.
- Why this job: Be part of a team that drives financial efficiency in a fast-paced industry.
- Qualifications: 5+ years in specialty wholesale (re)insurance and strong leadership experience required.
The predicted salary is between 55000 - 65000 £ per year.
About the Company
MNK International, a specialist Lloyd’s of London international (re)insurance intermediary headquartered in London, is enhancing its operational capabilities through the appointment of a Senior IBA / Credit Control Technician. The company operates across multiple international hubs, including Miami, Warsaw, Dubai (DIFC), Nairobi, Johannesburg, São Paulo, and Istanbul, with two additional LATAM offices scheduled to launch in Q2 2026. MNK International forms part of the MNK Group, an independent global organisation comprising a multiclass wholesale P&C MGA platform and a portfolio of insurance and reinsurance businesses providing sophisticated solutions for complex specialty risks.
Role Overview
The Senior IBA / Credit Control Technician will be responsible for the effective management of insurer and client accounts, ensuring the timely collection, allocation, and settlement of funds in accordance with Lloyd’s and FCA regulatory requirements. The role is integral to cash flow management, aged debt reduction, and the maintenance of robust financial controls. Operating from MNK International’s London office, the successful candidate will work closely with broking, finance, and operations teams to ensure accuracy, compliance, and operational efficiency. This position reports directly to the IBA Director.
Candidate Profile:
- Minimum of 5 years’ experience within the specialty wholesale (re)insurance sector
- At least 2 years in a senior IBA leadership position within an FCA‑regulated London Market intermediary
- Demonstrable experience in developing or scaling broking operational models
- Strong understanding of Lloyd’s processes, insurer settlements, and bureau/non‑bureau business
- In‑depth knowledge of FCA CASS 5 requirements
- Professional qualifications such as ACII are highly desirable
Skills & Competencies
- Advanced reconciliation and analytical skills
- Strong problem‑solving capability
- Excellent stakeholder management across brokers, clients, and insurers
- Ability to oversee and mentor outsourced teams
- Commitment to process improvement, accuracy, and regulatory compliance
Key Responsibilities
- Management of day‑to‑day IBA activities, including cash allocation, reconciliations, bordereaux, and settlements
- Monitoring and resolution of unallocated cash and aged balances
- Preparation and review of IBA reconciliations in line with CASS 5 requirements
- Accurate maintenance of risk and financial data within broking systems
- Submission and management of documentation via Xchanging (IMR)
- Production of debt reports and escalation of overdue accounts where appropriate
- Support for internal and external audits
- Preparation of MI reports relating to cash flow, aged debt, and KPIs
- Oversight and quality review of outsourced IBA support
- Acting as deputy to the IBA Director when required
Key Performance Indicators
Premium collection within agreed terms
Senior IBA / Credit Control Technician in London employer: MNK International
MNK International is an exceptional employer, offering a dynamic work environment in the heart of London, where employees are empowered to excel in their roles within the specialty (re)insurance sector. With a strong focus on professional development and a culture that promotes collaboration across international teams, employees benefit from unique opportunities for growth and advancement while contributing to innovative solutions in a rapidly evolving industry. The company's commitment to regulatory compliance and operational excellence ensures that team members are equipped with the tools and support needed to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IBA / Credit Control Technician in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and reinsurance sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching MNK International and its operations. Understand their role in the Lloyd’s market and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the right fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in IBA and credit control clearly. The more comfortable you are talking about your skills, the more confident you’ll be in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly. Let’s get you that Senior IBA position!
We think you need these skills to ace Senior IBA / Credit Control Technician in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior IBA / Credit Control Technician role. Highlight your experience in the specialty wholesale (re)insurance sector and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for MNK International. Mention specific experiences that demonstrate your understanding of Lloyd’s processes and FCA CASS 5 requirements. Let us know why you’re excited about this opportunity!
Showcase Your Skills:In your application, don’t forget to showcase your advanced reconciliation and analytical skills. We love candidates who can solve problems and manage stakeholders effectively. Give us examples of how you've done this in your previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at MNK International
✨Know Your Numbers
Make sure you brush up on your financial knowledge, especially around cash flow management and aged debt reduction. Be ready to discuss specific examples from your past experience where you've successfully managed these aspects, as it shows you understand the core responsibilities of the role.
✨Understand Lloyd’s Processes
Familiarise yourself with Lloyd’s processes and FCA CASS 5 requirements. This is crucial for the Senior IBA / Credit Control Technician role. You might even want to prepare a few questions about how the company implements these processes to demonstrate your interest and expertise.
✨Showcase Your Leadership Skills
Since this role involves oversight and mentoring, be prepared to share examples of how you've led teams or improved operational models in your previous positions. Highlighting your leadership style and how you handle challenges will resonate well with the interviewers.
✨Engage with Stakeholders
The ability to manage relationships with brokers, clients, and insurers is key. Think of instances where you've successfully navigated stakeholder management and be ready to discuss how you approach building and maintaining these relationships.
