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- Tasks: Support the Community Fundraising Team with essential admin tasks and help make a difference.
- Company: Join a dedicated team at the MND Association, committed to supporting those affected by MND.
- Benefits: Enjoy 28 days holiday, healthcare access, and opportunities for personal development.
- Why this job: Be part of a mission-driven organisation where your skills truly matter.
- Qualifications: Strong admin skills, attention to detail, and a passion for excellent customer service.
- Other info: Hybrid working model with two days in the office and a commitment to inclusivity.
The predicted salary is between 25000 - 30000 £ per year.
As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.
Key Responsibilities
- Manage the community events email inbox and respond to supporter enquiries
- Record correspondence, actions and new supporter details on our CRM database
- Run basic CRM reports, including participant lists for fundraising events
- Use digital fundraising platforms to ensure accurate supporter allocation and reporting
- Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
- Maintain supporter consent records and upload personal stories following internal processes
- Support financial administration, such as invoice tracking and checking fundraising targets
- Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required
About You
- Strong administrative and IT skills, including Microsoft Office
- Ability to use CRM databases
- Ability to organise, manage and prioritise your own workload
- Excellent accuracy and attention to detail across written, telephone, virtual and in-person communication
- Ability to deliver excellent customer service
- Understanding of data protection requirements
- Ability to work flexibly and support multiple teams
Hybrid working expectations: office attendance two days per week
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Community Fundraising Team Administrator in Northampton employer: MND Association
Contact Detail:
MND Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Fundraising Team Administrator in Northampton
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Community Fundraising Team. Understanding their recent projects and goals can help you connect with them during your chat.
✨Tip Number 2
Show off your organisational skills! Be ready to share examples of how you've managed multiple tasks or events in the past. This will demonstrate that you can handle the workload and keep everything running smoothly.
✨Tip Number 3
Brush up on your CRM knowledge! Familiarise yourself with common CRM systems and be prepared to discuss how you've used them before. This will show that you're ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to support those affected by MND.
We think you need these skills to ace Community Fundraising Team Administrator in Northampton
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your strong administrative and IT skills in your application. We want to see how you can manage tasks efficiently and accurately, so don’t hold back on showcasing your experience with Microsoft Office and CRM databases!
Be Detail-Oriented: Attention to detail is key for this role! When writing your application, double-check for any typos or errors. We appreciate candidates who take pride in their work and can communicate clearly, whether it’s written or verbal.
Demonstrate Your Team Spirit: We’re all about teamwork here at StudySmarter. In your application, share examples of how you’ve supported teams in the past. Whether it’s coordinating meetings or managing communications, let us know how you contribute to a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community-focused team!
How to prepare for a job interview at MND Association
✨Know Your CRM Basics
Familiarise yourself with CRM databases before the interview. Be ready to discuss how you've used them in past roles, as this will show your understanding of the tools you'll be working with.
✨Showcase Your Attention to Detail
Prepare examples that highlight your accuracy and attention to detail. Whether it's a project you managed or a report you created, being able to demonstrate this skill will resonate well with the interviewers.
✨Brush Up on Customer Service Skills
Think of situations where you provided excellent customer service. Be prepared to share these stories, as the role involves responding to supporter enquiries and maintaining strong communication.
✨Understand the Organisation's Mission
Research the MND Association and understand their mission. Being able to articulate why you're passionate about supporting people affected by MND will show your commitment and alignment with their values.