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- Tasks: Support the Community Fundraising Team with essential admin tasks and help make a difference.
- Company: Join a passionate team at the MND Association, dedicated to supporting those affected by MND.
- Benefits: Enjoy 28 days holiday, healthcare access, and opportunities for personal development.
- Other info: Hybrid working with just two days in the office; inclusive and supportive workplace.
- Why this job: Make a real impact while honing your organisational and administrative skills.
- Qualifications: Strong admin skills, attention to detail, and ability to use CRM databases.
The predicted salary is between 25000 - 30000 £ per year.
As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.
Key Responsibilities
- Manage the community events email inbox and respond to supporter enquiries
- Record correspondence, actions and new supporter details on our CRM database
- Run basic CRM reports, including participant lists for fundraising events
- Use digital fundraising platforms to ensure accurate supporter allocation and reporting
- Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
- Maintain supporter consent records and upload personal stories following internal processes
- Support financial administration, such as invoice tracking and checking fundraising targets
- Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required
About You
- Strong administrative and IT skills, including Microsoft Office
- Ability to use CRM databases
- Ability to organise, manage and prioritise your own workload
- Excellent accuracy and attention to detail across written, telephone, virtual and in-person communication
- Ability to deliver excellent customer service
- Understanding of data protection requirements
- Ability to work flexibly and support multiple teams
Hybrid working expectations: office attendance two days per week
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Community Fundraising Team Administrator employer: MND Association
Contact Detail:
MND Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Fundraising Team Administrator
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the Community Fundraising Team. Understanding their projects and values will help you connect during the conversation and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with supporters, brush up on your verbal and written communication. Try role-playing common scenarios you might face, like responding to supporter enquiries or coordinating events.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. Whether it’s through a portfolio or just anecdotes, demonstrating your ability to juggle responsibilities will make you stand out.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to showcase your enthusiasm for the role. Plus, it’s super easy to navigate!
We think you need these skills to ace Community Fundraising Team Administrator
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your strong administrative and IT skills in your application. We want to see how you can manage tasks like handling emails, using CRM databases, and keeping everything organised!
Be Detail-Oriented: Accuracy is key for us! When you're writing your application, pay close attention to detail. Double-check your spelling and grammar, and make sure your examples showcase your ability to maintain high standards.
Demonstrate Your Team Spirit: We love a team player! In your application, share experiences where you've supported others or worked collaboratively. This role is all about helping our Community Fundraising Team, so let that shine through!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at MND Association
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Fundraising Team Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing the community events email inbox and using CRM databases. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained accuracy, as these are crucial for supporting the team effectively.
✨Demonstrate Your Customer Service Skills
As you'll be responding to supporter enquiries, it's essential to highlight your customer service experience. Think of specific instances where you provided excellent service, whether through written communication or face-to-face interactions. This will show that you can handle supporter queries with care and professionalism.
✨Understand Data Protection
Given the importance of data protection in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance when handling supporter information. This shows that you take confidentiality seriously and are aware of the responsibilities that come with the position.