Content Marketing Manager (CRO Environment) - Remote (UK)

About MMS

MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating. Our mission is to deliver high-quality service and technology solutions – rooted in strong science and decades of regulatory experience – that will assist our clients in developing and marketing life-changing therapies to positively improve lives worldwide.

MMS recognizes that a talented staff is what drives our business forward. Identifying and attracting top talent and continual training to strengthen core skills are essential to its core mission. At MMS, enthusiasm, collaboration, and teamwork are fostered, knowing that a global and diverse talent pool makes the company stronger.

We are looking for a full-time employee, remotely based within the UK.

Responsibilities

• Leads content strategy across blogs, webinars, thought leadership, and campaign assets, ensuring alignment with brand positioning and business objectives.
• Mentors others and guides best practice in long-form and short-form content creation, editing, and storytelling across digital channels.
• Owns the ideation, planning, and execution of integrated content campaigns, from concept through delivery and performance review.
• Expert understanding of webinar and virtual event programs, including topic development, speaker preparation, promotion, and post-event content reuse.
• Drives public relations activity, including award submissions, press releases, contributed articles, and media coordination.
• Acts as the primary point of contact for content and PR requests, prioritising work, managing timelines, and ensuring on-time delivery.
• Ensures all content and earned media outputs are consistent with brand voice, messaging frameworks, and editorial standards.
• Demonstrates a strong understanding of the life sciences industry, with experience translating complex scientific, clinical, or regulatory topics into clear, credible content.
• Collaborates effectively with subject-matter experts, commercial teams, and external partners to shape accurate, insight-led narratives.
• Uses AI tools efficiently and compliantly to support content research, drafting, optimisation, and analysis, in line with internal governance and quality standards.
• Leads measurement and reporting of content performance, translating engagement metrics into actionable insights and recommendations.
• Proactively improves content workflows, templates, and processes to reduce administrative burden and increase efficiency.
• Contributes to the evolution of content and communications strategy by identifying new formats, channels, and opportunities for increased visibility.
• Demonstrates strong judgement and accountability, balancing creativity with commercial and regulatory considerations.
• Communicates clearly and confidently with stakeholders at all levels, including scientific, regulatory, and commercial audiences.
• Works collaboratively and constructively across teams, actively seeking input while maintaining clear ownership of outcomes.
• Brings structure and discipline to complex, multi-stream work, honestly managing competing priorities without loss of quality or momentum.
• Proactively seeks feedback and uses it to continuously improve content quality, messaging effectiveness, and ways of working.
• Demonstrates adaptability and resilience in a fast-moving environment, responding constructively to change and ambiguity.
• Displays intellectual curiosity and a commitment to staying current on life sciences trends, industry developments, and best practices in content marketing and PR.
• Applies a thoughtful, ethical approach to the use of AI and automation, maintaining transparency, quality, and compliance at all times.
• Takes a solutions-oriented mindset, anticipating issues and proposing practical improvements rather than escalating problems.
• Acts as a positive role model for professional standards, collaboration, and inclusive ways of working.

Requirements

• Bachelor’s Degree or Life Science Degree required, or relevant work experience.
• Minimum of 5 years’ experience in marketing, content management, PR or similar field required.
• Life Science Industry experience preferred.
• Proficiency with MS Office applications.
• Excellent problem-solving skills.
• Good organizational and communication skills.
• Familiarity with Clinical Development.
• Familiarity with current ISO 9001 and ISO 27001 standards preferred.
• Familiarity with 21 CFR Part 11, FDA, and GCP requirements.
• Basic understanding of CROs and scientific principles.