At a Glance
- Tasks: Coordinate repairs, schedule appointments, and maintain records for operational efficiency.
- Company: Join a reputable contractor based in Surrey with a focus on community service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values communication and customer service while making a real impact.
- Qualifications: Experience in scheduling or customer service, strong communication skills, and GCSEs in Maths and English.
- Other info: Familiarity with database systems and construction knowledge is a plus.
MMP Consultancy are looking to recruit a Works Coordinator on a Fixed Term and Temporary basis, based in Surrey.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
You will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner.
The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads.
Main Responsibilities:
Planning repairs works for pre and post inspection, reactive and emergency repairs.
Provide general administrative support to the Contract Manager/ working at heights Supervisor
Maintain records of ongoing work to a high standard.
Raise purchase orders, receipt purchase orders and track costs for jobs.
Liaise with the planning team to update the jobs in DRS and Northgate. xiskglj
Liaise with the Client to ensure that work is meeting the requisite timescales.
Coordinate roofing, scaffolding and fire doors workstream
Experience Required:
Qualifications including Mathematics and English
Proficiency in Microsoft Excel, Word, Outlook, Teams
Proficiency in using desktop PC software tools
Proven background in a customer service focused environment
Administrative/ work coordinating background
Experience of working in a Quality Controlled environment
Experience of document control systems
Roofing/ scaffolding/ fire doors knowledge
Repairs Planner employer: MMP Consultancy
Contact Detail:
MMP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner
✨Tip Number 1
Network with professionals in the housing and maintenance sectors. Attend local industry events or join online forums where you can connect with others who work as Repairs Planners or in similar roles. This can help you gain insights into the job market and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the specific software mentioned in the job description, such as Connect, Northgate, or DRS. If you haven't used these systems before, consider taking online tutorials or courses to boost your confidence and demonstrate your commitment to learning.
✨Tip Number 3
Prepare for potential interviews by practising common questions related to scheduling and customer service. Think about specific examples from your past experience that showcase your organisational skills and ability to handle customer queries effectively.
✨Tip Number 4
Research the contractor you'll be applying to. Understanding their values, recent projects, and challenges they face can help you tailor your approach and show how your skills align with their needs during any discussions or interviews.
We think you need these skills to ace Repairs Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Repairs Planner, Scheduler, or Administrator. Emphasise your skills in repairs diagnosis and scheduling, as well as your customer service background.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your previous experience with Housing Associations or Local Authorities, and how your organisational skills make you a great fit for the role.
Highlight Relevant Skills: In your application, clearly outline your proficiency in IT, particularly with Microsoft Excel and Word. If you have experience with database systems like Connect, Northgate, or DRS, be sure to mention it.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that all information is accurate and that your application presents you in the best possible light.
How to prepare for a job interview at MMP Consultancy
✨Showcase Your Experience
Make sure to highlight your previous experience in repairs planning or scheduling. Be ready to discuss specific examples of how you've successfully managed appointments and liaised with customers in past roles.
✨Demonstrate Communication Skills
As an excellent communicator, you should be prepared to showcase your ability to convey information clearly. Practice explaining complex scheduling processes or customer interactions in a straightforward manner.
✨Familiarise Yourself with Relevant Software
Since proficiency in IT skills is crucial, brush up on your knowledge of Microsoft Excel and any database systems mentioned in the job description. Be ready to discuss how you've used these tools in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about situations where you've had to manage conflicting priorities or resolve customer queries effectively, and be ready to share those experiences.