At a Glance
- Tasks: Lead a dynamic scheduling team to ensure top-notch property services.
- Company: Join MMP Consultancy, a leader in property management in East London.
- Benefits: Enjoy a competitive salary of £38,000 and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on collaboration and customer satisfaction.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in property maintenance and strong team management skills required.
The predicted salary is between 38000 - 38000 £ per year.
MMP Consultancy is looking to recruit a Scheduling Manager based in East London on a Permanent Basis.
Salary: £38,000 Per Annum
The scheduling team works on the provision and maintenance of a large portfolio of properties. This demands strong organisational skills and the ability to work collaboratively with customers, other teams, and external service providers.
Responsibilities:
- Effective line management of one of the Property Services scheduling teams. You will lead, manage, motivate, engage, and support the team to deliver a customer focused service.
- Support Senior Managers to monitor and manage third party contractor performance to achieve agreed service levels and KPIs.
- Investigating complaints (informal and formal) and expressions of dissatisfaction with the service; Respond to customers within our published service standards, both verbally and in writing.
- The timely production of management reports to support service delivery and meet business requirements.
- Providing leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their role and areas of responsibilities.
- Being responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Ensure personal development plans are reviewed regularly.
- Setting targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business. Take corrective action where targets are under threat.
Experience Required:
- Knowledge of property repairs and maintenance within the social housing sector
- Experience of scheduling and planning of repairs and maintenance
- Experience of successfully leading and line managing a team
- Be self-motivated, resilient, assertive, and able to thrive in a fast paced environment
- Aptitude for complex data analysis and report compilation
- A proven track record of problem solving, identifying, and resolving issues promptly
- Advanced IT skills and literacy skills
Scheduling Manager in London employer: MMP Consultancy
MMP Consultancy is an exceptional employer, offering a dynamic work environment in East London where collaboration and customer focus are at the heart of our operations. We prioritise employee growth through comprehensive training and development opportunities, ensuring that our Scheduling Manager can lead a motivated team while contributing to the success of our extensive property portfolio. With a commitment to maintaining high service standards and a supportive culture, we empower our staff to thrive in their roles and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduling Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Scheduling Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Scheduling Manager role. Highlight your experience in property repairs and maintenance, as well as any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your organisational skills and how you’ve successfully managed teams in the past. Let us know why you’re excited about this opportunity!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their ability to resolve issues promptly and effectively, especially in a fast-paced environment.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MMP Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of property repairs and maintenance, especially within the social housing sector. Familiarise yourself with common issues and solutions, as well as any relevant legislation. This will show that you're not just a manager but someone who understands the intricacies of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you’ve coached team members or resolved conflicts. MMP Consultancy is looking for someone who can inspire their scheduling team, so be ready to share your leadership style and successes.
✨Be Data Savvy
Since the role involves complex data analysis and report compilation, come prepared to discuss your experience with these tasks. Bring examples of reports you've created or data you've analysed in previous roles. This will demonstrate your ability to meet business requirements and support service delivery effectively.
✨Practice Problem Solving
Think of scenarios where you've had to investigate complaints or resolve issues promptly. Be ready to walk through your thought process and the steps you took to address the situation. MMP Consultancy values problem-solving skills, so showcasing your approach will set you apart from other candidates.
