At a Glance
- Tasks: Manage leasehold properties, handle billing, and support residents in financial hardship.
- Company: Join a fantastic organisation in North London with a supportive team.
- Benefits: Gain valuable experience in property management and enhance your skills.
- Other info: Opportunity for growth in a dynamic and engaging work environment.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and ability to analyse data are essential.
The predicted salary is between 30000 - 40000 £ per year.
MMP Consultancy are working with a fantastic organisation to recruit a Leasehold Officer to join them on a temporary basis, in North London.
Key Responsibilities
- Identify and account for all charges payable on leasehold flats and shared ownership properties.
- Maintain all records and deal with the administration of the billing and recovery of all costs associated with service, management and all other charges applicable to leasehold flats and shared ownership properties.
- Offer advice and signposting for people in hardship in arrears.
- Initiate legal action for the recovery of arrears, assisting the Leasehold Services Manager and Legal Services in cases in the County Court.
- Maintain on an ongoing basis through the year actual costs for communal/structural routine building maintenance chargeable to the block and recharged to lessees in Management Charge billing.
- Assist with the consultation with leaseholders on qualifying works over the prescribed limit and long‑term agreements, in accordance with Section 20 of the Landlord and Tenant Act 1985 (as amended) and in accordance with the policies for consultation with residents, to ensure that residents are properly informed and the client is legally able to recover costs from leaseholders.
- Deal with all enquiries relating to costs and charges on leasehold flats and shared ownership properties resulting from correspondence or in person/via the telephone.
- Respond in a timely manner to requests for information from external agencies in regard to property sales, update system.
- Respond to demand from Right to Buy applicants by offering advice and assistance at any point of the process and at a face‑to‑face meeting to discuss the Section 125 Offer Notice requirements.
Key Qualifications
- Ability to prioritise and deliver an appropriate level of service.
- Able to communicate effectively with people at all levels.
- Ability to analyse and interpret data.
- Initiative.
- Excellent skills in understanding and operating IT systems.
Leasehold Officer in London employer: MMP Consultancy
MMP Consultancy is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in North London, the company provides its staff with opportunities to engage in meaningful work while benefiting from a collaborative environment that encourages development and innovation. With a focus on community impact, employees can take pride in their contributions to improving housing services for leaseholders and shared ownership residents.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Leasehold Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold properties and relevant legislation. Be ready to discuss how you would handle specific scenarios, like advising someone in arrears or managing service charge disputes. Show them you mean business!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for opportunities that suit your skills as a Leasehold Officer. Tailor your approach to each company to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the role.
We think you need these skills to ace Leasehold Officer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Leasehold Officer role. Highlight relevant experience and skills that match the job description, like your ability to manage billing and recovery processes. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any experience with leasehold properties or legal processes, as it’ll catch our eye.
Showcase Your Communication Skills:Since the role involves dealing with various stakeholders, make sure to demonstrate your communication skills in your application. Whether it's through examples of past experiences or how you articulate your thoughts, we want to see that you can connect with people effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at MMP Consultancy
✨Know Your Numbers
As a Leasehold Officer, you'll be dealing with charges and costs regularly. Brush up on your understanding of leasehold terminology and financial concepts related to property management. Be ready to discuss how you would handle billing and recovery processes.
✨Show Your People Skills
This role involves communicating with various stakeholders, including residents in hardship. Prepare examples of how you've effectively communicated complex information or provided support to someone in need. Highlight your ability to empathise and offer solutions.
✨Understand the Legal Framework
Familiarise yourself with the Landlord and Tenant Act 1985 and any relevant legislation. Be prepared to discuss how you would approach legal actions for arrears recovery. Showing that you understand the legal context will impress your interviewers.
✨Demonstrate Your IT Savvy
Since the role requires excellent IT skills, think about the systems you've used in previous roles. Be ready to talk about how you've leveraged technology to improve efficiency in managing records or responding to enquiries. Specific examples will make your case stronger.
