At a Glance
- Tasks: Lead a team to deliver top-notch repairs and maintenance services.
- Company: Join a dynamic organisation focused on quality and customer satisfaction.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Ideal for proactive leaders passionate about operational excellence.
- Why this job: Make a real difference in people's lives through excellent service delivery.
- Qualifications: Experience in managing teams and knowledge of health & safety regulations.
The predicted salary is between 40000 - 50000 £ per year.
Service Manager
We are seeking an experienced Service Manager to lead a team delivering high-quality responsive repairs and maintenance services.
You will be responsible for driving productivity, quality, compliance, and customer satisfaction while ensuring all work is completed safely and efficiently.
Key Responsibilities
Lead and develop a team of repairs operatives.
Manage productivity, quality, and performance through inspections and site visits.
Oversee subcontractors, ensuring compliance with quality and safety standards.
Deliver excellent customer service and resolve complex service issues.
Conduct inspections, audits, and health & safety checks.
Investigate accidents, incidents, and complaints, implementing corrective actions where required.
Promote safeguarding and ensure concerns are properly reported.
Requirements
Experience managing operational teams within repairs, maintenance, or construction.
Strong knowledge of building maintenance and health & safety legislation.
Experience managing subcontractors and service delivery performance.
Excellent communication, customer service, and problem-solving skills.
Experience using repairs management systems and performance data.
Desirable
Social housing or property maintenance experience.
IOSH or equivalent Health & Safety qualification.
This is an excellent opportunity for a proactive manager with a strong operational background and a commitment to delivering outstanding repairs services
Service Manager in Leicester employer: MMP Consultancy
MMP Consultancy is an exceptional employer, offering a dynamic work environment in Surrey where collaboration and efficiency are at the forefront of our operations. We prioritise employee growth through ongoing training and development opportunities, ensuring that our team members can thrive in their roles while contributing to high-quality service for our residents. With a strong focus on work-life balance and a supportive culture, we empower our employees to excel in their careers while making a meaningful impact in the community.
