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- Tasks: Manage tenancies, support residents, and ensure community safety in your neighbourhood.
- Company: Join a reputable housing provider making a difference in Kent.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Other info: Dynamic role with a supportive team and potential for future opportunities.
- Why this job: Make a real impact in people's lives while developing your career in housing.
- Qualifications: Experience in tenancy management and a passion for community engagement.
The predicted salary is between 30000 - 40000 £ per year.
MMP Consultancy are currently recruiting for a Neighbourhood Officer to work for a Housing Provider on a temporary basis, in Kent.
Responsibilities:
- Tenancy and Estate Management of a given patch including supporting team and providing cover where there is a need.
- Visiting residents at home to discuss and progress tenancy related issues.
- Making necessary referrals for support or additional help.
- Identifying concerns for welfare and making necessary safeguarding referrals.
- Taking necessary enforcement action where there is a tenancy breach and opportunities to resolve tenancy breach have not been taken. This includes preparing and serving NOSPS or NTQ.
- Investigate concerns for property condition, damage to property, claims of succession, tenancy audits, managing starter tenancies and carrying out review visits, preparing reports for Tenancy panel and signing fixed term tenancies over to fully assured tenancies.
- Estate and block inspections.
- Working with other departments to obtain access and enforce tenancy conditions where required.
- Working with partner agencies to achieve joined up solutions.
- Investigate reports of low level ASB in line with our community safety policy.
- Updating our ICT systems with accurate notes of contact had and progression case management workflows.
Requirements:
- Required qualifications/skills (e.g. Power BI, CIPD, Youth Work).
- Experience of tenancy and estate management.
- Experience of working.
Neighbourhood Officer in Kent employer: MMP Consultancy
Contact Detail:
MMP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Officer in Kent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for a Neighbourhood Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy and estate management. Be ready to discuss real-life scenarios where you've tackled tenancy issues or worked with partner agencies. Show them you’re the go-to person for resolving conflicts and making things happen!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested.
✨Tip Number 4
Apply through our website for the best chance at landing that Neighbourhood Officer gig! We’ve got all the latest listings and applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Neighbourhood Officer in Kent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Neighbourhood Officer role. Highlight your experience in tenancy and estate management, and show us how your skills align with the responsibilities mentioned in the job description.
Showcase Your Communication Skills: As a Neighbourhood Officer, you'll be visiting residents and working with various agencies. Use your application to demonstrate your strong communication skills. Share examples of how you've effectively engaged with people in previous roles.
Be Specific About Your Experience: When detailing your past roles, be specific about your achievements in tenancy management and any relevant enforcement actions you've taken. We want to see concrete examples that illustrate your ability to handle the responsibilities of this position.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application reaches us quickly. Plus, it’s super easy to do!
How to prepare for a job interview at MMP Consultancy
✨Know Your Stuff
Make sure you brush up on tenancy and estate management principles. Familiarise yourself with the specific responsibilities mentioned in the job description, like handling tenancy breaches and conducting estate inspections. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your People Skills
As a Neighbourhood Officer, you'll be interacting with residents regularly. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. Think about times when you’ve made referrals for support or handled sensitive situations—these stories will highlight your interpersonal skills.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. They might ask how you'd handle a tenancy breach or a report of anti-social behaviour. Practise your responses by thinking through potential challenges you could encounter in the role and how you would address them effectively.
✨Demonstrate Teamwork
Collaboration is key in this role, especially when working with other departments and partner agencies. Be prepared to discuss your experience working in teams and how you’ve contributed to achieving common goals. Highlight any successful projects where teamwork played a crucial role.