At a Glance
- Tasks: Manage leasehold properties, handle billing, and support residents in financial hardship.
- Company: Join a fantastic organisation dedicated to community support in North London.
- Benefits: Gain valuable experience in property management with a supportive team.
- Other info: Opportunity for growth in a dynamic and engaging work environment.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Strong communication skills and ability to analyse data are essential.
The predicted salary is between 27 - 27 £ per hour.
MMP Consultancy are working with a fantastic organisation to recruit a Leasehold Officer to join them on a temporary basis in North London.
Key Responsibilities:
- Identify and account for all charges payable on leasehold flats and shared ownership properties.
- Maintain all records and deal with the administration of the billing and recovery of all costs associated with service, management and all other charges applicable to leasehold flats and shared ownership properties.
- Offer advice and signposting for people in hardship in arrears.
- Initiate legal action for the recovery of arrears, assisting the Leasehold Services Manager and Legal Services in cases in the County Court.
- Maintain on an ongoing basis through the year, actual costs for communal/structural routine building maintenance chargeable to the block and recharged to lessees in Management Charge billing.
- Assist with the consultation with leaseholders on qualifying works over the prescribed limit and long-term agreements, in accordance with Section 20 of the Landlord and Tenant Act 1985 (as amended) and in accordance with the policies for consultation with residents, to ensure that residents are properly informed and the client is legally able to recover costs from leaseholders.
- Deal with all enquiries relating to costs and charges on leasehold flats and shared ownership properties resulting from correspondence or in person/via the telephone.
- Respond in a timely manner to requests for information from external agencies in regard to property sales, update system.
- Respond to demand from Right to Buy applicants by offering advice and assistance at any point of the process and at a face-to-face meeting to discuss the section 125 Offer Notice.
Requirements:
- Ability to prioritise and deliver an appropriate level of service.
- Able to communicate effectively with people at all levels.
- Ability to analyse and interpret data.
- Initiative.
- Excellent skills in understanding and operating IT systems.
Leasehold Officer in Islington employer: MMP Consultancy
MMP Consultancy is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Located in North London, the company provides its staff with meaningful opportunities to make a difference in the community while enjoying a collaborative environment that values initiative and effective communication. With a focus on professional advancement and a commitment to employee well-being, MMP Consultancy stands out as a rewarding place to work for those seeking a fulfilling career in leasehold services.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Officer in Islington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We recommend practising common interview questions and having examples ready that showcase your skills related to leasehold management and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the Leasehold Officer position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Leasehold Officer in Islington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience related to leasehold management and customer service. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Keep it concise but impactful, and don’t forget to mention your understanding of leasehold properties.
Showcase Your Communication Skills:Since the role involves dealing with various stakeholders, make sure to highlight your communication skills in your application. We love candidates who can effectively engage with people at all levels, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at MMP Consultancy
✨Know Your Numbers
As a Leasehold Officer, you'll be dealing with charges and costs regularly. Brush up on your understanding of financial terms related to leasehold properties. Be prepared to discuss how you would handle billing and recovery processes, as well as any relevant legislation like the Landlord and Tenant Act.
✨Show Your Communication Skills
Effective communication is key in this role. Think of examples where you've successfully communicated complex information to different audiences. During the interview, demonstrate your ability to listen and respond clearly, especially when discussing sensitive topics like arrears or hardship.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, such as dealing with a tenant in arrears or managing a consultation with leaseholders. Prepare by thinking through your approach to these scenarios, focusing on empathy, legal knowledge, and problem-solving skills.
✨Familiarise Yourself with IT Systems
Since the role requires excellent IT skills, make sure you're comfortable discussing any relevant software or systems you've used in the past. If you have experience with property management software, highlight it! Being tech-savvy can set you apart from other candidates.
