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- Tasks: Lead strategic communications and marketing for MMP Consultancy, enhancing brand engagement.
- Company: MMP Consultancy is a dynamic organisation focused on community engagement and reputation management.
- Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant team culture.
- Why this job: Join us to make a real impact in the community while developing your leadership skills.
- Qualifications: Significant experience in senior communications or marketing roles, preferably in housing or similar sectors.
- Other info: This is a permanent position based in Kent, perfect for those ready to lead change.
The predicted salary is between 43200 - 72000 £ per year.
MMP Consultancy is looking to recruit a Head of Communications & Marketing on a permanent basis in Kent. This role leads the strategic direction and delivery of all communications, marketing, and brand activities across the organization. It ensures our voice is clear, consistent, and compelling, both internally and externally, supporting strategic objectives, enhancing reputation locally and nationally, and deepening engagement with residents, stakeholders, and the public.
Main Responsibilities:
- Lead the development, implementation, and evaluation of our multi-channel communications and marketing strategy.
- Lead all strategic and campaign planning, delivery, and evaluation for communications and marketing.
- Act as a trusted advisor to the Executive Team and Board on reputation management, crisis communications, and stakeholder engagement.
- Guard the organization’s corporate image and branding, ensuring adherence to relevant policies and guidelines such as Written Communications and Social Media policies.
- Manage the organization’s reputation through proactive promotion of values and vision, and reactive handling of adverse media or social media coverage.
- Lead crisis communications and issues management, including managing out-of-hours communications rotas.
- Ensure appropriate on-call rotas are in place and participate as needed.
- Oversee digital communication platforms, including website, intranet, and social media channels, as the lead business owner.
- Manage external communications to ensure high-quality, inclusive, and accessible messaging.
- Lead and oversee award submissions and large-scale events.
- Support senior management with profile raising and media opportunities.
- Procure external expertise, manage contracts, and maintain relationships with external partners, ensuring value for money and alignment with organizational values.
- Support channel shift objectives by digitalizing and segmenting communication channels for residents and customers.
- Lead the communication strategy for change initiatives.
Experience Required:
- Significant experience in senior communications or marketing leadership within a complex organization, preferably in housing or a similar environment.
- Ability to self-manage and prioritize under pressure.
- Proven track record of developing and implementing long-term, integrated strategies collaboratively.
- Strong crisis communications and media handling skills.
- Ability to build rapport, collaborate, and influence across all organizational levels, inspiring others in communication and engagement efforts.
- Experience participating in senior management arrangements.
- Deep understanding of digital communications, audience engagement, and technical support for channel shift objectives.
- Proficiency in website/intranet system design, content management systems, and social media management.
- Excellent written communication skills, capable of producing clear and engaging content for diverse audiences and platforms.
- Experience in procurement, managing external contractors/partners, budgeting, and reporting.
- Experience providing consultancy or coaching to develop others’ capacities.
- Proven ability to build and maintain strong internal and external relationships.
- Successful leadership experience in inspiring and empowering diverse teams, including leading through change.
- Experience in performance management and data-driven service improvement.
Head of Communications & Marketing employer: MMP Consultancy
Contact Detail:
MMP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Communications & Marketing
✨Tip Number 1
Network with professionals in the communications and marketing field, especially those who have experience in housing or similar sectors. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Familiarise yourself with MMP Consultancy's current communications and marketing strategies. Understanding their brand voice and recent campaigns will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 3
Prepare to discuss your crisis communication experiences in detail. Think of specific examples where you've successfully managed a crisis or improved an organisation's reputation, as this is a key responsibility for the role.
✨Tip Number 4
Showcase your digital communication skills by being active on social media and sharing relevant content. This not only demonstrates your expertise but also gives you a platform to engage with the community and stakeholders, which is crucial for the role.
We think you need these skills to ace Head of Communications & Marketing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications and marketing leadership. Focus on achievements that demonstrate your ability to develop and implement strategies, manage crises, and engage stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your passion for the role and how your skills align with MMP Consultancy's objectives. Use specific examples from your past experience to showcase your expertise in managing communications and marketing strategies.
Showcase Your Digital Skills: Given the emphasis on digital communication platforms, ensure you mention your proficiency in website management, social media, and audience engagement strategies. Highlight any successful campaigns you've led that utilised these channels.
Demonstrate Leadership Experience: In your application, emphasise your leadership experience, particularly in inspiring teams and managing change. Provide examples of how you've successfully led initiatives that required collaboration across different levels of an organisation.
How to prepare for a job interview at MMP Consultancy
✨Showcase Your Strategic Vision
As the Head of Communications & Marketing, you'll need to demonstrate your ability to develop and implement a multi-channel strategy. Prepare examples of past strategies you've led, focusing on how they aligned with organisational goals and enhanced engagement.
✨Highlight Crisis Management Skills
Given the importance of crisis communications in this role, be ready to discuss specific instances where you've successfully managed a crisis. Explain your approach, the outcomes, and what you learned from the experience.
✨Demonstrate Digital Savvy
With a focus on digital communication platforms, ensure you can speak confidently about your experience with website management, social media, and audience engagement. Bring examples of how you've used digital tools to enhance communication efforts.
✨Emphasise Collaborative Leadership
This role requires working closely with various stakeholders. Be prepared to share how you've built rapport and influenced others at different levels within an organisation. Highlight any experiences where you've inspired teams or led through change.
