At a Glance
- Tasks: Lead repairs and maintenance operations, ensuring compliance and high service quality.
- Company: Dynamic organisation focused on delivering exceptional repair services.
- Benefits: Competitive salary, bonus potential, and opportunities for professional growth.
- Why this job: Make a real impact in a leadership role while driving service excellence.
- Qualifications: Experience in repairs, compliance, and team management required.
- Other info: Join a supportive team in a vibrant work environment.
The predicted salary is between 80000 - 85000 £ per year.
We are seeking an experienced Head of Repairs & Compliance to lead the end‑to‑end delivery of responsive repairs, voids, maintenance programmes, and compliance functions. The successful candidate will drive service quality, ensure legislative compliance, lead operational teams, and support the Director with strategic and commercial decision‑making.
Key Responsibilities
- Leadership & Strategic Management: Provide technical and commercial advice to the Director, ensuring effective reporting from job initiation through to completion, costings, and invoicing. Hold overall managerial responsibility for ensuring works comply with all relevant legislation and statutory compliance standards (e.g., electrical, gas, asbestos). Deputise for the Director within the relevant service areas. Lead the programming and delivery of responsive repairs, voids, and central functions, establishing frameworks to ensure efficient delivery to time, quality, and cost. Oversee the Out of Hours Emergency Service, including participation in unsocial hours if required. Lead costing, productivity, and profitability analysis across all service areas.
- Operational Delivery: Develop and maintain frameworks for subcontractor and supply chain procurement. Ensure high levels of customer and resident satisfaction across all day‑to‑day service areas. Review and develop operational business functions, working collaboratively with managers and supervisors. Support tender development and ensure contract documents align with business needs and commercial strategy. Monitor operational and financial performance, providing guidance and corrective actions where required. Lead on the development and implementation of quality management procedures. Manage inspectorate regimes that uphold quality, financial accountability, and customer satisfaction, including reporting on improvements.
- People Management: Provide leadership and line management to all staff within remit. Ensure full implementation of staff performance appraisal processes. Lead on training and professional development across service areas.
- Stakeholder Engagement: Work closely with clients and client representatives to ensure high‑quality service delivery. Attend internal and external meetings, including outside normal working hours where required. Take responsibility for ensuring programmes and schemes are delivered effectively and within budget. Provide strategic guidance to senior management on performance measures, KPIs, and productivity initiatives.
General Duties
- Day‑to‑day operational management across Repairs & Maintenance functions.
- Oversight of all site Health & Safety practices.
- Promote and maintain best practice across all service areas.
- Attend SMT and business meetings as required.
- Undertake any other duties reasonably required of the post holder.
Head Of Repairs & Maintenance in Hatfield Peverel employer: MMP Consultancy
Contact Detail:
MMP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Repairs & Maintenance in Hatfield Peverel
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Head of Repairs & Compliance role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their mission. Tailor your answers to highlight your leadership skills and compliance knowledge – that’s what they’re looking for!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We suggest focusing on common questions related to operational delivery and stakeholder engagement to boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Head Of Repairs & Maintenance in Hatfield Peverel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Repairs & Compliance role. Highlight your experience in repairs, maintenance, and compliance, and don’t forget to showcase any leadership roles you've had. We want to see how you can drive service quality and manage teams effectively!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've led operational teams or improved service delivery in the past. We love a good story that shows your passion for the industry!
Showcase Your Compliance Knowledge: Since compliance is a big part of this role, make sure to highlight your knowledge of relevant legislation and standards. Whether it's electrical, gas, or asbestos regulations, we want to know how you've ensured compliance in your previous roles. It’s all about demonstrating your expertise!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about StudySmarter and what we stand for. We can’t wait to hear from you!
How to prepare for a job interview at MMP Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs, maintenance, and compliance standards. Familiarise yourself with relevant legislation and best practices in the industry. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Head of Repairs & Compliance, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams, managed projects, or improved service delivery in previous roles. Be ready to discuss your approach to people management and how you motivate your team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past challenges you've faced in repairs and maintenance, and how you navigated them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Stakeholders
Highlight your experience in stakeholder engagement during the interview. Be prepared to discuss how you've built relationships with clients and ensured high-quality service delivery. Show that you understand the importance of communication and collaboration in achieving operational success.