Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and improve a high-impact housing repairs service in Bristol.
- Company: MMP Consultancy working with a Local Authority.
- Benefits: Competitive day rate, flexible working options, and impactful leadership role.
- Why this job: Make a real difference in housing services while leading a dynamic team.
- Qualifications: Extensive experience in strategy development, leadership, and service delivery.
- Other info: Opportunity for career growth in a supportive and diverse environment.
The predicted salary is between 187500 - 187500 £ per year.
MMP Consultancy is seeking a Head of Responsive Repairs on behalf of a Local Authority in Bristol to stabilise, improve and lead a high-impact housing repairs service covering occupied homes and voids. This is a 6-month ongoing contract with a day rate up to £850pd inside of IR35 over a 5-day working week. Travelling to local sites and a strong office presence is essential, with working from home offered at a later stage with odd, agreed days as opposed to structure each week. This is a visible leadership role with real responsibility. The successful candidate will own day-to-day repairs performance, contractor delivery, customer experience and standards for re-lets while shaping longer-term service improvement.
Responsibilities:
- Deliver all aspects of a responsive housing repairs service including the improvement of empty homes. Includes surveying, works diagnostics, scheduling, contractor management and customer care.
- Lead service area and work as part of Housing Service Management team.
- Provide confident leadership and clear management across wide-ranging services to ensure the effective strategic development and operational delivery of those services.
- Ensure the provision of warm, safe and secure homes that meet defined standards.
- Deliver a high-quality housing repair service to citizens and customers.
- Deliver homes for re-letting to defined standards and timescales.
Requirements:
- Significant knowledge and experience of developing strategy, service delivery, leadership and management of multi-disciplinary teams and projects, multi-budget management, change management and performance improvement.
- Thorough knowledge and understanding of procurement and contract negotiation in designing services and developing strategies.
- Ability to drive value for money and quality services from contracts.
- Experience of managing and developing services to improve outcomes for citizens and customers.
- Ability to lead and manage, inspiring and motivating people across a whole service.
- Ability to manage performance effectively and to hold all team members to account.
- Ability to plan and manage all finance and budgets to meet performance targets.
- Ability to actively contribute to innovation and to take analytical approaches to solving complex and challenging problems.
- Experience of using digital technology to deliver and improve services.
- Experience of working in complex and diverse organisations.
- Ability to cope well with and overcome ambiguity through use of effective change management approaches.
- Ability to work effectively and credibly with diverse and complex stakeholders.
- Highly-developed advocacy, negotiation and presentation skills.
Head Of Service Responsive Repairs in Bristol employer: MMP Consultancy
Contact Detail:
MMP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Service Responsive Repairs in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the local authority's current challenges and successes in responsive repairs. This will help you tailor your answers and show that you’re genuinely interested in making a difference.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved service delivery in the past. We want to see that you can inspire and motivate others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head Of Service Responsive Repairs in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Responsive Repairs role. Highlight your experience in managing housing repairs, contractor delivery, and customer care. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this leadership role. Share specific examples of how you've improved service delivery and managed teams effectively.
Showcase Your Leadership Skills: This role is all about leadership, so make sure to emphasise your ability to inspire and motivate teams. We want to know how you've driven performance improvement and managed multi-disciplinary teams in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at MMP Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of responsive housing repairs and the specific challenges faced by local authorities. Familiarise yourself with the latest trends in service delivery and customer care, as well as any recent changes in legislation that might affect the role.
✨Showcase Your Leadership Skills
This role is all about leadership, so be prepared to discuss your experience in managing multi-disciplinary teams. Think of specific examples where you've inspired and motivated your team to achieve performance targets or improve service delivery.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. They might ask how you'd handle a complex issue related to contractor management or service improvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Engage with Stakeholders
Since this role involves working with diverse stakeholders, prepare to discuss how you've successfully navigated complex relationships in the past. Highlight your negotiation and advocacy skills, and be ready to share examples of how you've driven value for money in previous projects.