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- Tasks: Plan and manage repairs efficiently while liaising with residents and contractors.
- Company: Join MMP Consultancy, a dynamic team in North and North West London.
- Benefits: Earn £20.00 - £22.00 per hour with opportunities for growth.
- Why this job: Make a real difference by ensuring timely repairs and high-quality service.
- Qualifications: Experience in planning or customer service, strong communication, and IT skills.
- Other info: Exciting role with ongoing opportunities and a supportive work environment.
MMP Consultancy are looking to recruit a Repairs Planner, based in North and North West London on a Ongoing basis.
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
The Repairs Planner will work closely with the Maintenance Team to ensure that all repairs and maintenance work is carried out in a timely and efficient manner. The successful candidate must have excellent organisational skills and the ability to plan and prioritise workloads. You will liaise with residents and contractors to ensure that all works are completed to a high standard.
Main Responsibilities:
Manage Operatives diaries.
Planning repairs works for pre and post inspection, reactive and emergency repairs.
Prioritising emergency works.
Booking appointments and allocating works to the available operatives and following works from start through to completion.
Ensure all relevant data is updated on a timely basis.
Liaising with tenants and Operatives to arrange repairs.
Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work. xiskglj
Take part in meetings, supervision, training as requested by the manager.
Experience Required:
Previous experience of working with a Housing Association / Local Authority or contractor in either a Planning, Scheduling or Customer Service capacity
Excellent communicator, with strong organisational skills
GCSEs at Grade C or above and including Mathematics and English
Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
Experience of using database systems (Connect / Northgate / DRS)
Construction related knowledge
Area Planner employer: MMP Consultancy
Contact Detail:
MMP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Planner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MMP Consultancy and understanding their values and projects. Tailor your answers to show how your skills as a Repairs Planner align with their needs. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your organisational skills and experience in planning and customer service, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Area Planner
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. We want to see that you understand the role of a Repairs Planner and how your skills align with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send out the same CV and cover letter for every job. We love seeing candidates who take the time to tailor their application to highlight relevant experience and skills that match the job description.
Show Off Your Organisational Skills: As a Repairs Planner, organisation is key! Make sure to showcase your organisational skills in your application. Use examples from your past experiences to demonstrate how you've successfully managed workloads and prioritised tasks.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at MMP Consultancy
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs planning and the specific responsibilities outlined in the job description. Familiarise yourself with terms like reactive repairs, emergency works, and scheduling. This will show that you're not just interested in the role but also understand what it entails.
✨Show Off Your Organisational Skills
Since the role requires excellent organisational skills, be prepared to discuss how you've successfully managed workloads in the past. Bring examples of how you've prioritised tasks or handled multiple projects simultaneously. This will demonstrate your ability to keep everything running smoothly.
✨Communicate Like a Pro
Effective communication is key in this role, so practice articulating your thoughts clearly. Think about how you would explain complex issues to residents or operatives. You might even want to role-play some scenarios with a friend to get comfortable with the dialogue.
✨Get Tech-Savvy
Since proficiency in IT, especially Microsoft Excel and database systems, is crucial, make sure you're up to speed with these tools. If you have experience with specific software mentioned in the job description, be ready to discuss how you've used them effectively in previous roles.
