MMP Consultancy Limited is seeking an experienced Complaints Officer to support four workstreams within a social housing contract. The role is based between our office and the client's office in Croydon, with full-time hours (office-based) and a temp-to-perm contract.
Responsibilities include managing complaints from receipt to resolution, liaising with operational teams and clients, maintaining records, and providing updates to residents.
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Resident Complaints & Service Improvement Officer in Croydon employer: MMP Consultancy Limited
MMP is an exceptional employer located in Portsmouth, offering a dynamic work environment that prioritises safety and compliance. With flexible working hours and a commitment to employee growth, MMP fosters a culture of collaboration and continuous improvement, ensuring that team members are supported in their professional development while making a meaningful impact on the community. Join us to be part of a dedicated team that values your expertise and contributions in maintaining critical safety standards.
