Field Service Engineer

Field Service Engineer

Basingstoke Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Field Service Engineer, working on cutting-edge medical equipment.
  • Company: MMM Medical Equipment UK Limited leads in decontamination solutions for healthcare and research sectors.
  • Benefits: Enjoy a competitive salary, company vehicle, and ongoing training opportunities.
  • Why this job: Build a rewarding career while making a real impact in healthcare.
  • Qualifications: Must have City & Guilds Levels 1 & 2 or equivalent in engineering; driving licence required.
  • Other info: Flexible hours with travel across the UK; all expenses covered when away from home.

The predicted salary is between 30000 - 42000 £ per year.

MMM Medical Equipment UK Limited supply highly engineered decontamination equipment and services to the healthcare, pharmaceutical, laboratory and research sectors. They are leaders in their field and due to continued growth they now have an exciting new opportunity for Skilled Medical Field Service Engineers to join their existing team.

This is a fantastic opportunity for an engineering / electrical minded individual to start and build a career. The role will be home based and will involve travel throughout Basingstoke and surrounding areas, as well as other parts of the UK and will involve spending time away from home regularly. In return our client offers a generous salary plus company vehicle and ongoing product and self-improvement training programmes.

As a Field Service Engineer you will be responsible for working on a range of medical equipment including Steam Sterilizers, Instrument Washer Disinfectors, Endoscope Washer Disinfectors, and Steam Generations. Some of your duties will include:

  • Mechanical servicing of equipment and routine testing
  • Electrical/mechanical fault finding of equipment
  • Calibration of equipment, where necessary
  • Maintain adequate stock levels of spare parts
  • Produce quality documentation for submission to the Client
  • Read and comply with current relevant legislative documentation
  • Maintain regular communication with the internal Service Department
  • Create a positive rapport with customers, demonstrating first class interpersonal skills in a courteous and professional manner at all times
  • Ensure the company equipment is being used and looked after correctly and that it is kept in a safe condition
  • Observe the company policy on Health & Safety at Work
  • Ensure safe and tidy working including use of Personal Protective Equipment
  • Produce written/electronic reports, as and when required/requested
  • Provide Validation reports in specified time frames
  • To undertake any other duties as and when required

The successful Skilled Medical Field Service Engineer must be qualified by experience or have a minimum of a Minimum City & Guilds Levels 1 & 2 or an equivalent qualification in electrical and/or mechanical engineering (essential). CSCS (Service & Facilities) HVACR Skills Card (desirable). HTM2030/01-06 or HTM2010/01-01 certification (desirable). Previous experience in a maintenance environment, ideally within a medical, pharmaceutical or other process industry. It is essential you have valid UK driving licence, good IT skills, and excellent communication skills and have the self-motivation and the ability to work as an individual or as part of a team. Although not essential candidates with electrical experience would be highly desirable.

You must be reliable, punctual, IT literate and is committed to attending college or appropriate training establishments as required. Candidates must also be able to work individually as well as part of a team and have a valid UK Driving Licence.

Interested? Apply now!

Location: Basingstoke

Salary: Competitive salary dependent on experience. Company vehicle provided and initial and ongoing product and self-improvement training programmes.

Hours: Full Time – Monday to Friday. This will require a flexible approach to hours and will involve working and staying away on occasions (all expenses and food, meal allowances are covered).

Field Service Engineer employer: MMM Medical Equipment UK Limited

MMM Medical Equipment UK Limited is an exceptional employer, offering a dynamic work environment for Field Service Engineers in Basingstoke and beyond. With a strong commitment to employee development through ongoing training programmes and a generous benefits package including a competitive salary and company vehicle, we foster a culture of growth and collaboration. Join us to be part of a leading team in the medical equipment sector, where your skills will make a meaningful impact on healthcare services.
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Contact Detail:

MMM Medical Equipment UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific medical equipment mentioned in the job description, such as Steam Sterilizers and Endoscope Washer Disinfectors. Understanding how these machines work will not only boost your confidence but also impress the hiring team during any interviews.

✨Tip Number 2

Network with professionals in the medical engineering field. Attend industry events or join relevant online forums to connect with current Field Service Engineers. This can provide you with insider knowledge about the role and potentially lead to referrals.

✨Tip Number 3

Highlight your soft skills, especially communication and interpersonal abilities. As a Field Service Engineer, you'll need to build rapport with clients, so be prepared to discuss examples of how you've successfully interacted with customers in previous roles.

✨Tip Number 4

Be ready to demonstrate your problem-solving skills during the interview. Prepare scenarios where you've effectively diagnosed and resolved technical issues, as this is a key part of the Field Service Engineer role.

We think you need these skills to ace Field Service Engineer

Mechanical Engineering
Electrical Engineering
Fault Finding
Calibration Skills
Stock Management
Documentation Skills
Health and Safety Compliance
Interpersonal Skills
Customer Service
Report Writing
IT Literacy
Self-Motivation
Teamwork
Driving Licence

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Field Service Engineer position. Tailor your application to highlight relevant experience and skills.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in mechanical or electrical engineering, particularly in a medical or pharmaceutical environment. Mention specific equipment you have worked with that aligns with the role.

Showcase Soft Skills: The role requires excellent communication and interpersonal skills. Provide examples in your application of how you've successfully interacted with clients or worked as part of a team, demonstrating your ability to build rapport.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.

How to prepare for a job interview at MMM Medical Equipment UK Limited

✨Showcase Your Technical Skills

Make sure to highlight your qualifications and experience in electrical and mechanical engineering. Be prepared to discuss specific examples of how you've successfully serviced or repaired medical equipment in the past.

✨Demonstrate Communication Skills

As a Field Service Engineer, you'll need to interact with clients regularly. Practice articulating your thoughts clearly and professionally, and be ready to provide examples of how you've built rapport with customers in previous roles.

✨Understand the Company and Its Products

Research MMM Medical Equipment UK Limited and their range of products. Familiarise yourself with the types of equipment you'll be working on, such as Steam Sterilizers and Endoscope Washer Disinfectors, to show your genuine interest in the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot equipment issues or manage time effectively while working independently or as part of a team.

Field Service Engineer
MMM Medical Equipment UK Limited
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