Sales & Marketing Account Manager

As part of MMGY Global, MMGY Hills Balfour is the UK’s leading travel, tourism, sales and marketing communications partner across the disciplines of Integrated Marketing, PR, and Business Events. We are looking for a dedicated Sales & Marketing (Trade) Account Manager.

At MMGY Global, we believe nothing shapes your view of the world like travel. So every day, we share our clients’ stories from a perspective that inspires people to see the world differently. Our personalised service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their views for the better. At MMGY, we inspire people to go places.

As the Trade Account Manager, you will be responsible for developing and maintaining excellent relationships with client(s) and relevant trade contacts to ensure that we are achieving and exceeding their expectations and delivering on planned scope of work. You will report directly to the Senior Account Director and play a crucial role in the account management as well as supporting the senior team on strategic plans and new business.

Key responsibilities include:

• Develop and maintain excellent relationships with client(s) as well as manage the day to day activity of the account and client needs.
• Co-ordinate all marketing plans and activities.
• As the project manager you will ensure successful delivery of all campaigns and activities planned for the year.
• Trade shows and FAM trips – Representing the destination at various trade shows, FAM trips and events. Some domestic and international travel may be required in the role.
• Team management – Ability to motivate and manage a team to achieve client objectives.
• Have a close relationship with the travel trade i.e. handle trade enquiries (via email, telephone and meetings), maintain a consumer and trade database as well as regularly attend meetings, social functions and networking events to maximise the client’s profile.

Skills and Experience required:

• Proven experience in a similar role (minimum 3-4 years) within the tourism industry (travel agency/tour operator, tourism boards, airlines and/or hotels).
• B2B or B2C agency or equivalent in-house experience working with Caribbean and U.S. Tourism Boards is preferred but not necessary.
• Strong network within the UK and Ireland travel trade industry.
• Strong understanding of the travel trade industry and distribution channels.
• Experience in managing budgets.
• Excellent analytical and problem-solving skills.
• Experience leading and managing teams.
• Strong project management and organisational abilities - must have experience in project managing B2B or B2C campaigns.

Our industry-leading benefits:

• A flexible hybrid work schedule.
• Generous annual holiday package including 25 days of annual leave, 3 personal days and year-end holiday break.
• Private medical, life and income protection insurance and pension scheme contribution from the company.
• Lively social calendar with numerous activities and events to take part in.
• Weekly fresh fruit deliveries.
• Dog friendly office.
• Cycle to work scheme/Season Ticket Loan.
• Work from anywhere / work from any office benefits.

Who Are We?

We’re a travel-obsessed collective of more than 600 people across the country and around the globe. And when we say we inspire people to go places, we mean ALL people. That’s why we’re focused on nurturing a workforce that is representative of the places we visit.