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For Companies At a Glance
- Tasks: Lead membership strategy, manage CRM, and organise events for a vibrant music community.
- Company: Join the Music Managers Forum, the largest community of music managers worldwide.
- Benefits: Gain valuable experience in the music industry while making meaningful connections.
- Other info: Opportunity to work on sustainability initiatives and grow within the music industry.
- Why this job: Shape the future of artist management and support creative communities.
- Qualifications: Organised, confident, and passionate about music and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
The Music Managers Forum (MMF) — the world’s largest professional community of music managers is looking for an organised, people-focused, and creatively minded Membership Secretary to join our team. This is a fantastic opportunity to help shape the experience of our members, support the next generation of artist managers, and play a key role at the heart of the UK’s music industry.
What You’ll Do
As our Membership Secretary, you’ll lead the way on membership strategy, growth, engagement, and retention - making sure every member feels connected, supported, and valued. You’ll manage our CRM and communications, help run our events, and ensure the MMF community continues to grow in both size and spirit.
Main Responsibilities
- Membership & Community
- Develop and deliver an annual membership strategy - from pricing and structure to outreach and engagement.
- Manage our CRM system and membership data.
- Report back regularly to the team and board, identifying trends and opportunities for growth.
- Cater for the different tiers of membership - create resources, answer questions, and guide members.
- Manage and invoice renewals for all our company members and organise annual meetings to management companies.
- Identify and target new members.
- Provide friendly, responsive support to members, represent MMF at industry events, panels, and universities.
- Events & Teamwork
- Take the lead on key MMF events - from planning and promotion to on-the-day delivery.
- Support across the full events calendar, helping with marketing, logistics, and artist liaison.
- Support the organisation of the Board, Custodians and ThinkTank, creating accurate records of discussions and actions.
- Occasional support for the CEO’s diary organisation.
- Communications & Creativity
- Work with our Communications Coordinator to shape and deliver an annual communications strategy, keeping digital channels up to date, engaging, and on-brand.
- Manage the relationship with our website developers including website integration with our membership systems.
- The Artist & Manager Awards
- Support ticket sales, nominations, and categories such as Breakthrough Artist, Breakthrough Manager, and Secret Weapon Award.
- Provide artist liaison and support on the event day.
- Sustainability
- Develop MMF’s sustainability strategy and represent MMF on Earthpercent’s Music Advisory Board.
- Integrate sustainability themes into our events, including the Artist & Manager Awards.
About You
- We’re looking for someone who is:
- Organised, confident, and full of initiative.
- A great communicator and strong attention to detail.
- Experienced in CRM systems, websites and member engagement.
- Knowledge of WordPress and Chargebee would be helpful but not essential.
- Excited by building relationships and supporting creative communities.
- Passionate about music, community, sustainability, and making a difference.
Membership Secretary in London employer: MMF (Music Managers Forum)
Contact Detail:
MMF (Music Managers Forum) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Secretary in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the music industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. The more connections you make, the better your chances of landing that Membership Secretary role.
✨Tip Number 2
Show off your passion for music! When you get the chance to chat with potential employers or at networking events, let your enthusiasm shine through. Share your ideas on how to engage members and grow the community – it’ll show you’re the perfect fit for the MMF.
✨Tip Number 3
Be proactive! If you see an opportunity to help out at an event or contribute to a project, jump in. This not only builds your experience but also demonstrates your commitment to the community and your ability to take initiative – key traits for a Membership Secretary.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Tailor your CV and cover letter to highlight your relevant skills and experiences, and don’t forget to mention your love for building relationships and supporting creative communities.
We think you need these skills to ace Membership Secretary in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight why you're the perfect fit for the Membership Secretary role. Use specific examples from your experience that show off your organisational skills and passion for music.
Tailor Your CV: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that align with the job description. Focus on your CRM experience, event management, and any relevant communication strategies you've implemented.
Show Your Personality: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your enthusiasm for music and community engagement, as this will resonate with us at MMF.
Apply Through Our Website: While you can send your application via email, we encourage you to apply through our website if possible. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at MMF (Music Managers Forum)
✨Know Your Membership Strategy
Before the interview, dive deep into the MMF's current membership strategy. Understand their pricing, structure, and outreach efforts. This will not only show your enthusiasm for the role but also allow you to suggest fresh ideas during the conversation.
✨Showcase Your CRM Skills
Since managing a CRM system is key for this role, be prepared to discuss your experience with CRM tools. Bring examples of how you've used data to drive engagement or growth in previous roles. If you have any specific metrics or success stories, share those!
✨Demonstrate Your Event Management Experience
The role involves leading events, so think of past events you've organised or contributed to. Be ready to talk about your planning process, how you handled logistics, and any challenges you overcame. Highlight your teamwork skills and how you collaborated with others to make events successful.
✨Passion for Music and Community
Let your passion for music and community shine through. Share personal experiences that connect you to the music industry or community initiatives. This will help the interviewers see that you're not just looking for a job, but that you genuinely care about making a difference in the industry.