Client Onboarding & Case-Opening Specialist

Client Onboarding & Case-Opening Specialist

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Mmclegalni

At a Glance

  • Tasks: Manage client onboarding calls and guide new enquiries through to opened cases.
  • Company: MMC Legal NI, a supportive team-focused legal firm.
  • Benefits: 25 days annual leave, holidays, birthday off, and full training provided.
  • Other info: Join a small team in a dynamic environment with growth potential.
  • Why this job: Be the first point of contact and shape the client experience from day one.
  • Qualifications: Clear communication skills and attention to detail required.

The predicted salary is between 30000 - 40000 £ per year.

MMC Legal NI is seeking a Client Liaison Officer to own the early client experience. You’ll manage onboarding calls, guide new enquiries through to opened cases, and ensure every detail is captured accurately from the outset. This role demands a clear telephone manner, precise data entry, and the ability to handle a high call volume while maintaining quality.

You’ll receive full training, work with a small team, and enjoy 25 days’ annual leave, plus holidays and your birthday off.

Client Onboarding & Case-Opening Specialist employer: Mmclegalni

MMC Legal NI is an excellent employer that prioritises the early client experience, offering a supportive work culture where you can thrive as a Client Onboarding & Case-Opening Specialist. With comprehensive training, a small team environment, and generous benefits including 25 days of annual leave plus your birthday off, you'll find ample opportunities for personal and professional growth in a role that values precision and quality. Located in a vibrant area, this position allows you to make a meaningful impact while enjoying a balanced work-life dynamic.

Mmclegalni

Contact Details:

Mmclegalni Recruitment Team

We think you need these skills to ace Client Onboarding & Case-Opening Specialist

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Organizational Skills
Customer Service