MMC is seeking a Quality Assurance & Evaluation specialist to drive QA grading, calibration, and knowledge management. You will lead calibration sessions, audit AI Auto-QA outputs, and contribute to live support during busy periods to keep customer experiences consistent.
You will own knowledge base content, create training materials, and coach teams across internal and external groups, aiming for high CSAT and QA scores.
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QA & Content Training Specialist - Dutch/German Pro employer: MMC
Cloudsmith is an exceptional employer that fosters a dynamic and innovative work environment, particularly for those passionate about software engineering. With a strong emphasis on employee growth, we offer comprehensive health benefits, generous annual leave, and a professional development budget to support your learning journey. Located in Belfast, Northern Ireland, our collaborative culture encourages curiosity and transparency, making it an ideal place for engineers to thrive and make a meaningful impact in the software supply chain industry.
