At a Glance
- Tasks: Manage financial processes and drive efficiencies in client invoicing and cash management.
- Company: Join Mercer, a global leader in risk and management consulting.
- Benefits: Enjoy professional development, hybrid work, and a vibrant, inclusive culture.
- Other info: Flexible hybrid work model with opportunities for career growth.
- Why this job: Make a real impact while working with talented colleagues on strategic initiatives.
- Qualifications: Strong analytical skills, experience in process improvement, and team management.
The predicted salary is between 55000 - 67000 £ per year.
We are seeking a talented individual to join our Operations team at Mercer Marsh Benefits (MMB). The role of the Billings & Operations Manager will be to own and manage our business financial processes and efficient delivery of these processes across our fiduciary activities, which include client invoicing and cash management. The role will also work to drive efficiencies across our fiduciary activities and work on broader tactical and strategic initiatives to support business goals.
For this role we’re looking for someone to be based in London / Bristol / Chichester or Birmingham on a hybrid basis (3 days per week in office).
We will count on you to:
- Own and manage the business financial processes across our fiduciary activities, which include client invoicing and cash management to ensure we meet our goals.
- Work with key stakeholders across the business and our functional teams to drive positive changes across fiduciary activities that deliver efficiencies, financial or operational benefits.
- Present financial metrics and trends on key performance indicators to support business management oversight and decision making.
- Apply strong problem-solving (and project management) skills to lead and coordinate key initiatives, ensuring timely delivery and alignment with business goals.
- Help to develop and deliver training and supplemental materials.
- Manage a team to deliver our fiduciary processes effectively and act as the key liaison with functional teams on the same.
What you need to have:
- Capable analytical, organisational, planning, and interpersonal skills.
- Experience in business process improvement, problem solving, and project management.
- You are resolution focused, with strong data analytical skills and the ability to present data outcomes to support management decision making.
- Strong proficiency in MS Office Tools, especially PowerPoint and advanced Excel capacities.
- Ability to prioritise and handle multiple tasks and be a natural problem solver in a demanding work environment.
- Experience of managing a team to deliver results.
- Strong attention to detail and role models this behaviour to deliver results.
What makes you stand out:
- Experience with automation and/or AI to drive operational efficiencies that streamline processes and improve productivity.
- Growth focused mindset with the desire to seek out new business opportunities and develop business yourself and for the team.
- Transformation and change mindset which supports positive change for the business and ability to lead stakeholders or team in this change.
- Ability to manage and communicate with multiple stakeholders to drive decisions and meet goals.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Billings & Operations Manager in Birmingham employer: MMC Ventures
Mercer is an exceptional employer that prioritises professional development and fosters a vibrant, inclusive culture in the heart of Hong Kong. With a commitment to hybrid work, employees enjoy the flexibility of remote collaboration while benefiting from engaging with talented colleagues and impactful projects. The company offers a range of career opportunities and rewards that enhance employee well-being, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Billings & Operations Manager in Birmingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Billings & Operations Manager at MMC Ventures!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like MMC Ventures or be willing to refer you for that Billings & Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from MMC Ventures who’s on the lookout for their next Billings & Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Billings & Operations Manager role at MMC Ventures!
We think you need these skills to ace Billings & Operations Manager in Birmingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at MMC Ventures. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at MMC Ventures
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at MMC Ventures. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
