Technical and Quality Director

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking blooms. Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers.

To continue our tremendous growth, we need the brilliant people to help us achieve our goals. We aim to deliver excellence at every point in the supply chain from distribution to processing, technical standards through to marketing, with consideration for our people and the planet at the heart of everything we do.

If this sounds like a company that you would like to be a part of, and you have the talent, energy, and drive to be a part of shaping our journey, we would love to hear from you.

The Technical and Quality Director is a key leadership role responsible for providing strategic direction and technical expertise across multiple departments within MM Flowers. The role requires a deep understanding of technology, excellent managerial skills, and the ability to drive innovation and optimise technical operations.

• Strategic Leadership
  • Develop and communicate the technical vision, strategy, and goals for the organisation.
  • Collaborate with executive leadership to align technical objectives with overall business objectives.
  • Identify emerging technologies and industry trends to drive innovation and maintain a competitive edge.
  • Provide guidance on technical investments, resource allocation, and risk management.
• Technical Excellence
  • Oversee the development, implementation, and maintenance of robust technical standards, processes, and best practices.
  • Ensure the delivery of high-quality, scalable, and reliable technical solutions that meet business requirements.
  • Foster a culture of continuous improvement, encouraging innovation and creativity among the technical teams.
  • Stay abreast of advancements in technology and evaluate their potential application to the organisation's operations.
• Team Management
  • Build and lead a high-performing technical team, including Factory Technical Manager & Customer Technical Manager.
  • Define clear roles, responsibilities, and performance expectations for team members.
  • Mentor and develop technical talent, promoting career growth and professional development.
  • Foster collaboration, knowledge sharing, and effective communication within the technical teams and across departments.
• Stakeholder Engagement
  • Collaborate with cross-functional teams, including product management, operations, and business development, to ensure alignment and smooth execution of technical initiatives.
  • Engage with clients, partners, and vendors to understand their technical requirements and develop strategic relationships.
  • Represent the organisation in technical discussions, conferences, and industry events to enhance its reputation and thought leadership.
• Risk Management and Compliance
  • Identify and mitigate technical risks, ensuring the security, privacy, and integrity of systems and data.
  • Ensure compliance with relevant regulatory frameworks, industry standards, and legal requirements.
  • Develop and implement disaster recovery and business continuity plans to minimize system downtime and data loss.

• Proven experience in a senior technical leadership role, preferably within a Fast-Moving Consumer Goods Manufacturing environment.
• Exceptional strategic thinking and problem-solving skills with a track record of driving innovation and achieving results.
• Excellent leadership and team management abilities, with a focus on fostering collaboration, mentorship, and professional development.
• Effective communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
• Strong business acumen and the ability to align technical initiatives with organizational goals.
• Knowledge of risk management, compliance, and security principles relevant to the industry.
• Familiarity with relevant industry standards, best practices, and emerging technologies.

When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on the days worked and you can find your allowance in your offer letter. Pension Scheme - You will be auto-enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us. Onsite Parking – free parking is available onsite. Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3-month probationary period. Career Progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move. Wonderful working environment– we are all working in a modern contemporary purpose-built State of the Art facility. We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately. We work with an Occupational Health provider to support employees both mentally and physically. We run corporate engagement initiatives throughout the year. We gather employee feedback annually to see how we can improve the employee experience.

What are you waiting for, we would love to hear from you. If this position doesn’t match your experience but you love the sound of MM Flowers we welcome speculative applicants, please forward your cv and a covering letter about the type of role or function you are interested in being considered for. MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply. We believe we can only achieve our potential if we employ a diverse population of people, ideas, and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential. All recruitment activities go through our internal Talent Acquisition Team and currently, this role doesn’t require agency input. Please do not forward resumes directly to MM Flowers employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.