Order Processing Administrator

The British flower market is worth £1.2bn and MM Flowers supplies fresh cut flowers and bouquets to the U.K.’s and Europe’s leading flower retailers. We grow and source the highest quality and most beautiful blooms across the world, delivering colour, passion, and inspiration through breath-taking blooms.

Established in 2007, MM Flowers has grown exponentially every year and is based in a purpose built, state-of-the-art facility in Alconbury, Huntingdon. MM Flowers employs over 900 people who are dedicated to delivering exceptional quality and service to our customers.

To continue our tremendous growth, we need brilliant people to help us achieve our goals. We aim to deliver excellence at every point in the supply chain from distribution to processing, technical standards through to marketing, with consideration for our people and the planet at the heart of everything we do.

If this sounds like a company that you would like to be a part of, and you have the talent, energy, and drive to be a part of shaping our journey, we would love to hear from you.

We are currently looking for a part time Order Processing Administrator (25 hours per week – Monday to Friday, 9:00 – 14:00 - fully based onsite).

The Order Processing Administrator plays a key role in maintaining the smooth day-to-day operations of our commercial functions. The role is responsible for ensuring orders are accurately checked and processed, invoices are verified and generated, and stock levels are kept up to date. By maintaining clear internal and external communication, the role supports both customer satisfaction and operational efficiency.

• Order Processing: Check incoming orders for accuracy and completeness. Process and oversee orders, ensuring all details are correctly logged and updated. Update order status on both internal systems and customer-facing platforms.
• Invoice Administration: Review and process invoices, ensuring that all financial documentation meets company standards. Generate pro-forma invoices as required to facilitate smooth transactions.
• Stock Management: Perform regular stock updates to reflect current inventory levels accurately. Collaborate with relevant teams to address any discrepancies in stock records.
• Communication & Coordination: Liaise with internal departments and external stakeholders to resolve order or invoice queries. Provide ad hoc administrative support to maintain the overall efficiency of the commercial operations.

• Previous experience in order processing, invoice administration, or a similar role.
• Excellent attention to detail and strong organisational skills.
• Proficient in using standard office software and the ability to quickly learn internal systems.
• Effective verbal and written communication skills in UK English.
• Experience within a commercial or FMCG environment.
• Familiarity with generating pro-forma invoices and managing stock records.
• Ability to work autonomously in a part-time role, managing time efficiently.

When you work at MM Flowers you get more than just a salary. Holiday allowances are calculated on the days worked and you can find your allowance in your offer letter. Pension Scheme - You will be auto-enrolled onto the company pension scheme after 3 months. At present we operate an auto enrolment scheme where you will benefit from contributions from us. Onsite Parking – free parking is available onsite. Recommend a Friend Scheme – £250 is payable to you when you recommend a friend who is successful through the application process and successfully completes their 3-month probationary period. Career Progression – we actively encourage employees from within the business to consider roles which become available and whether that be within their field or want to consider a cross functional move. Wonderful working environment – we are all working in a modern contemporary purpose-built State of the Art facility.

We are committed to an open ethical and fair working environment and have a Whistleblowing Policy in place to ensure complaints and concerns are handled appropriately. We work with an Occupational Health provider to support employees both mentally and physically. We run corporate engagement initiatives throughout the year. We gather employee feedback annually to see how we can improve the employee experience.

What are you waiting for, we would love to hear from you! If this position doesn’t match your experience but you love the sound of MM Flowers we welcome speculative applicants, please forward your CV and a covering letter about the type of role or function you are interested in being considered for.

MM Flowers are a proud equal opportunity employer, and we understand the benefits of nurturing a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, sex, religion, national origin, age, sexual orientation, gender identity, gender expression, disability, genetic information. Applicants who require a reasonable accommodation to complete the job role advertised are encouraged to apply.

We believe we can only achieve our potential if we employ a diverse population of people, ideas, and perspectives. We are committed to grow our workplace culture, encouraging team members to feel unique valued and engaged, enabling them to achieve their full potential.

All recruitment activities go through our internal Talent Acquisition Team and currently, this role doesn’t require agency input. Please do not forward resumes directly to MM Flowers employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.