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- Tasks: Lead quality and food safety in our gifting division, ensuring compliance and continuous improvement.
- Company: Join MM Flowers, a passionate team dedicated to high-quality products and innovation.
- Benefits: Full-time role with opportunities for career growth and impact in a dynamic environment.
- Other info: Collaborative culture with a focus on excellence and continuous improvement.
- Why this job: Make a real difference in food safety and quality while leading a dedicated team.
- Qualifications: Experience in food industry quality management and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Chatteris, Cambridgeshire (PE16 6EG) Full-time, 40 hours (Monday–Friday)
MM Flowers is looking for an experienced Quality Manager to lead quality and food safety across our gifting division.
About the Role
As Quality Manager – Gifting, you will play a pivotal role in ensuring the safety, quality, and legality of both raw materials and finished gifting products. With a strong focus on food safety and compliance, you’ll lead quality operations, manage audits, and drive continuous improvement across the site. This is a key leadership position, ideal for someone with a strong background in food manufacturing quality systems who thrives in a fast-paced environment.
Key Responsibilities
- Food Safety & Compliance
- Ensure full compliance with food safety standards, legal requirements, and customer codes of practice
- Manage and maintain the Food Safety Management System (FSMS)
- Oversee HACCP plans and ensure they are regularly reviewed and updated
- Lead internal audits and support external/customer audits
- Raw Material Quality
- Oversee inspection and approval of raw materials against specifications
- Investigate non-conformances and work with suppliers to drive improvements
- Maintain accurate inspection records with supporting data and evidence
- Finished Goods Quality
- Ensure all finished products meet quality, safety, and legal standards
- Manage out-of-specification issues and implement corrective actions
- Monitor quality trends and provide insights to key stakeholders
- Train operational teams on quality standards and processes
- Lead, coach, and develop the gifting quality team
- Set objectives, manage performance, and conduct appraisals
- Plan team rotas to ensure effective quality coverage
- Promote a culture of high standards and continuous improvement
- Data & Reporting
- Analyse quality data and produce performance reports
- Identify trends and drive improvements using data insights
- Collaboration & Stakeholder Engagement
- Work cross-functionally with Procurement, Production, and NPD teams
- Act as the technical expert for gifting quality and food safety
- Support customer interactions and audits
- Provide technical input into new product development
About You
- Proven experience in a Quality Manager role within the food industry
- Strong knowledge of HACCP, BRCGS, and food safety standards
- Experience with raw material and finished goods inspections
- Understanding of food labelling and compliance requirements
- Strong data analysis and reporting skills
- Experience leading and developing teams
Key Behaviours
- Trusted – reliable, accountable, and detail-focused
- Passionate – committed to quality and continuous improvement
- Dynamic – proactive and solutions-driven
- Collaborative – strong team player with excellent stakeholder engagement
Why Join MM Flowers?
At MM Flowers, we’re passionate about delivering high-quality products that customers love. You’ll be joining a business that values innovation, collaboration, and excellence, with opportunities to make a real impact. Apply now to take the next step in your quality leadership career.
Quality Manager - Gifting employer: MM Flowers Ltd
Contact Detail:
MM Flowers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Manager - Gifting
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their quality standards and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to food safety and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining MM Flowers and contributing to our quality mission.
We think you need these skills to ace Quality Manager - Gifting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Manager role. Highlight your experience in food safety, HACCP, and any relevant quality management systems. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management in the food industry and how you can contribute to our team at MM Flowers. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved quality processes or led successful audits. We love seeing data-driven results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at MM Flowers Ltd
✨Know Your Food Safety Standards
Make sure you brush up on your knowledge of HACCP, BRCGS, and other food safety standards before the interview. Be ready to discuss how you've implemented these in past roles and how they relate to the position at MM Flowers.
✨Showcase Your Leadership Skills
As a Quality Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed teams in the past. Highlight your approach to setting objectives and conducting appraisals to demonstrate your leadership style.
✨Prepare for Data-Driven Questions
Since data analysis is key in this role, think about specific instances where you've used data to drive improvements. Be ready to discuss how you analyse quality trends and what insights you've provided to stakeholders in previous positions.
✨Engage with Cross-Functional Collaboration
This role requires working closely with various teams. Prepare to talk about your experience collaborating with procurement, production, and NPD teams. Share examples of how you've acted as a technical expert and supported customer interactions.