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- Tasks: Lead global luxury automotive client relationships and conduct impactful research.
- Company: Join a respected independent insight agency with a collaborative culture.
- Benefits: Hybrid working, international travel, and a clear pathway to senior leadership.
- Why this job: Shape the future of a luxury brand and work closely with experienced Directors.
- Qualifications: Significant market research experience and strong client relationship skills.
- Other info: Opportunity for hands-on involvement and mentoring within a dynamic team.
The predicted salary is between 60000 - 80000 £ per year.
At MM-Eye, we’ve spent over 15 years partnering with one of the world’s leading luxury automotive brands, delivering global research that shapes brand and comms strategy, product innovation and customer experience. We’re now looking for an exceptional person to help lead and shape the future of this relationship. This is a rare opportunity to step into a leadership pathway on a flagship global account, working closely with experienced Directors and joining the management team of a respected independent insight agency.
About MM-Eye: We’re a 20-person independent research agency delivering qualitative and quantitative insight programmes around the world. Our work spans the full research journey from new product development and unmet needs through to brand, communications and customer experience. We are also proud to be:
- an employee-owned business
- a certified B Corp
Our culture is collaborative, curious and pragmatic. Senior researchers stay close to the thinking and the work and everyone contributes to delivering impactful insight.
The Opportunity: You’ll play a central role in leading a long-standing global luxury automotive client relationship, working across markets worldwide on both qualitative and quantitative research programmes. The role combines strategic client partnership, hands-on research leadership and global fieldwork exposure. You’ll also join the agency management team, contributing to the direction and growth of the business. For the right person, the role offers a clear pathway towards senior leadership within the agency.
We’d Like To Hear From People Who…
- Have significant experience in market research or insight consultancy
- Have conducted research with high net worth and affluent consumers internationally and understand the drivers of luxury
- Have a track record of building and sustaining long-term client relationships, earning the right to be a Trusted Partner
- Are comfortable leading global qualitative and quantitative research programmes
- Have experience mentoring and guiding research teams, and working alongside project management and data teams
- Prefer being hands-on rather than purely managerial
- Interest in luxury automotive and global mobility trends would be a strong advantage.
Travel: The role includes international travel for fieldwork (typically 2–3 trips per year, each of up to two weeks duration).
Why This Role Is Different: This isn’t a traditional account lead role in a large, siloed network agency. Instead, it offers the opportunity to:
- Help lead a globally recognised luxury brand partnership
- Work closely with highly experienced Directors
- Stay close to the research and insight creation
- Join the management team of an independent agency
- Grow into a senior leadership position within the business
Working requirements: Hybrid working:
- Mostly home-based
- Regular in-person collaboration with colleagues in Central London
- Client meetings in the UK
- International fieldwork travel
- Permitted to work full-time in the UK
Possible Application Process (can be flexed from both sides):
- CV and short message expressing the reason for your interest in the role
- First interview with Board (in person, location tbc)
- Second interview with Board and Trustee (including response to brief exercise)
- Meeting with clients and prospective colleagues
Market Research Senior Client Account Lead employer: MM-Eye
Contact Detail:
MM-Eye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Senior Client Account Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the market research field, especially those who have experience with luxury brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the luxury automotive sector. Familiarise yourself with current trends and challenges. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific projects where you led research initiatives or built client relationships. Real-life examples will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Market Research Senior Client Account Lead
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your experience in market research and any work with luxury brands. Tailor it to show how your skills align with the role at MM-Eye.
Write a Personalised Message: When you apply, include a short message explaining why you're excited about this opportunity. Show us your passion for the luxury automotive sector and how you can contribute to our team.
Showcase Your Client Relationship Skills: In your application, emphasise your ability to build long-term client relationships. We want to see examples of how you've earned trust and delivered impactful insights in previous roles.
Be Ready for Interviews: Prepare for both interviews by thinking about your past experiences and how they relate to the role. Be ready to discuss your approach to leading research programmes and mentoring teams. Remember, we’re looking for someone who’s hands-on!
How to prepare for a job interview at MM-Eye
✨Know Your Client Inside Out
Before the interview, dive deep into the luxury automotive brand you'll be working with. Understand their market position, recent campaigns, and customer demographics. This knowledge will not only impress but also help you articulate how your experience aligns with their needs.
✨Showcase Your Research Skills
Prepare to discuss specific examples of qualitative and quantitative research you've led. Highlight your hands-on approach and any innovative methodologies you've employed. Be ready to explain how these experiences can directly benefit the client relationship you'll be managing.
✨Demonstrate Relationship-Building Expertise
Think of instances where you've built long-term relationships with clients, especially in high net worth sectors. Share stories that illustrate your ability to earn trust and become a valued partner. This is crucial for the role, so make it a focal point in your responses.
✨Embrace the Culture
MM-Eye values collaboration and curiosity, so be prepared to discuss how you embody these traits. Share examples of how you've worked effectively in teams and contributed to a positive work environment. This will show that you're not just a fit for the role, but for the company culture as well.