At a Glance
- Tasks: Lead technical escalations and support IT infrastructure across the UK.
- Company: Global technology leader with a focus on innovation and collaboration.
- Benefits: Competitive salary, comprehensive benefits package, and hybrid working options.
- Other info: Opportunity for career growth and to make a real impact in IT operations.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced tech environment.
- Qualifications: Experience in IT support, ISO 27001 knowledge, and strong problem-solving skills.
The predicted salary is between 55000 - 60000 £ per year.
Our client, a global technology leader, is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams.
Experience working in an ISO 27001 active environment, where controls, evidence capture and workflow adherence are part of daily tasks, is essential.
Responsibilities (key tasks and requirements of the role):
- Lead escalations and complex technical issues across the IT estate
- Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management
- Administration and support: Microsoft 365, Azure AD/Entra ID, Intune configuration and compliance
IT Systems Administrator in Surrey employer: MLR Associates
As a global technology leader, our company offers an exceptional work environment that fosters innovation and collaboration. With a competitive salary and comprehensive benefits package, employees enjoy a supportive culture that prioritises professional growth and development. The hybrid working model allows for flexibility, while the opportunity to work with cutting-edge technology in a dynamic team ensures that every day is both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land IT Systems Administrator in Surrey
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who work in similar roles or companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in IT support. We recommend practising common interview questions and scenarios related to infrastructure support and ISO 27001 compliance.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples of how you've tackled complex technical issues in the past. This will demonstrate your capability to handle escalations effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Systems Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Systems Administrator role. Highlight relevant experience, especially with ISO 27001 and any technical leadership you've provided. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've tackled complex technical issues and improved workflows in previous roles. We love a good story!
Showcase Your Technical Skills:Don’t forget to list your technical skills clearly. Mention your experience with Microsoft 365, Azure AD, and Intune. We’re keen to see how you’ve used these tools in real-world scenarios, so be specific!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at MLR Associates
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Microsoft 365, Azure AD, and Intune. Be ready to discuss specific scenarios where you've resolved complex issues or led escalations, as this will show your hands-on experience.
✨Understand ISO 27001 Standards
Since the role requires working in an ISO 27001 environment, familiarise yourself with its principles. Be prepared to talk about how you've maintained compliance and improved workflows in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.
✨Showcase Your Leadership Skills
As a Senior IT Support Analyst, you'll need to lead escalations and drive operational maturity. Think of examples where you've taken charge in challenging situations or mentored junior staff, and be ready to share these during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their IT infrastructure, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
