At a Glance
- Tasks: Lead technical escalations and enhance IT infrastructure across UK sites.
- Company: Global technology leader with a focus on innovation and collaboration.
- Benefits: Competitive salary, hybrid working, and comprehensive benefits package.
- Other info: Opportunity for professional growth and development in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in IT operations.
- Qualifications: Experience in Microsoft 365, Azure AD, and ISO 27001 environments.
The predicted salary is between 55000 - 65000 £ per year.
Our client, a global technology leader, is currently looking for a Senior Infrastructure Engineer. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environment, where controls, evidence capture and workflow adherence are part of daily tasks, is essential.
Responsibilities (key tasks and requirements of the role):
- Lead escalations and complex technical issues across the IT estate
- Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management
- Administration and support:
- Microsoft 365, Azure AD/Entra ID
- Intune configuration and compliance
- JIRA, CrowdStrike, Mimecast, ScreenConnect
- Exchange, SharePoint, Teams, M365 Office Suite
- Support OS deployment, endpoint hardening and infrastructure optimisation
- Be a point of escalations for support Desktop Engineers and ITSD staff
- Collaborate with Compliance, Operations and Global IT
- Contribute to process development, documentation and training materials
- Ensure adherence to SLAs and operational standards across UK sites
Essential Attributes:
- Solid Microsoft 365 administration
- Strong Azure AD/Entra ID identity management
- Intune policy management and device configuration
- Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS)
- Experience working in an ISO 27001 active environment
- High level documentation allowing upskill others and influence cross-team working
Senior Infrastructure Engineer employer: MLR Associates
MLR Associates is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Greater London. Employees benefit from competitive salaries, equity options, and ample opportunities for professional growth, all while working on cutting-edge AI technologies that make a meaningful impact. Join a team where your expertise in backend engineering will be valued and where you can thrive in a supportive environment focused on success and development.
