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For Companies At a Glance
- Tasks: Lead the evolution of operational resilience strategies and drive cultural change across the business.
- Company: Join a forward-thinking firm dedicated to enhancing operational resilience in financial services.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional development.
- Why this job: Be a key player in shaping resilience practices that add real value and impact the organisation's future.
- Qualifications: Expertise in operational resilience within regulated environments and strong communication skills are essential.
- Other info: Ideal for those passionate about driving strategic change and improving organisational resilience.
The predicted salary is between 72000 - 108000 £ per year.
We are seeking a strategically minded Operational Resilience Specialist to lead the next phase of our clients resilience journey — embedding, refining, and maturing their established framework. This role is critical in driving cultural change, championing continuous improvement, and ensuring operational resilience remains a sustainable, value-adding capability across the business.
Key Responsibilities
- Evolve and mature the operational resilience strategy in line with the business’s long-term goals, regulatory developments, and market best practice.
- Own the resilience continuous improvement roadmap, aligning with internal audit, risk, IT, and third-party risk to close findings and uplift practices.
- Act as a resilience thought leader, shaping the business narrative around resilience and influencing strategic decisions at senior levels.
- Ensure resilience is embedded in strategic planning, transformation programmes, outsourcing decisions, and operating model changes.
- Drive the embedding of operational resilience principles into day-to-day behaviours, business planning, and risk culture across all functions and geographies.
- Lead targeted campaigns and training to elevate understanding and ownership of resilience among senior leaders and operational teams.
- Conduct periodic maturity assessments, gap analyses and lessons learned exercises to identify and action improvement areas.
- Strengthen the effectiveness of existing processes such as impact tolerance testing, scenario exercises, and resilience metrics.
- Provide compelling insight and MI to executive stakeholders and board committees on resilience maturity, cultural embedding, and improvement outcomes.
- Serve as the key interface with internal and external stakeholders (e.g. auditors, regulators) on ongoing resilience progress.
Key Skills and Experience
- Strong expertise in operational resilience within a regulated financial services or insurance setting, with a post-implementation focus.
- Proven track record of influencing cultural change and embedding risk or resilience capabilities sustainably across business lines.
- Deep understanding of relevant European regulatory regimes (e.g. DORA, Solvency II, EIOPA) and industry standards.
- Demonstrated ability to drive strategic thinking, continuous improvement, and business engagement across complex organisational structures.
- Skilled communicator with the ability to influence, educate, and challenge constructively at all levels.
Desirable
- Background in strategy, business transformation, or operational risk with exposure to resilience themes.
- Experience in pan-European or multinational insurance environments.
- Professional qualifications such as MBCI, ISO 22301, IRM, or similar.
Senior Manager - Regulatory employer: MLM Search
Contact Detail:
MLM Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Regulatory
✨Tip Number 1
Network with professionals in the operational resilience field, especially those who have experience in regulated financial services. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and challenges in resilience.
✨Tip Number 2
Familiarise yourself with the specific European regulatory frameworks mentioned in the job description, such as DORA and Solvency II. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 3
Prepare to discuss your previous experiences where you've successfully influenced cultural change within an organisation. Be ready to share specific examples that highlight your ability to embed resilience practices sustainably across different business lines.
✨Tip Number 4
Showcase your communication skills by engaging in discussions on platforms like LinkedIn. Share insights or articles related to operational resilience, which can position you as a thought leader and attract attention from hiring managers at StudySmarter.
We think you need these skills to ace Senior Manager - Regulatory
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational resilience, particularly within regulated financial services or insurance. Use specific examples that demonstrate your ability to influence cultural change and embed resilience capabilities.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the key responsibilities outlined in the job description. Emphasise your strategic thinking and experience with European regulatory regimes, showcasing your understanding of DORA, Solvency II, and EIOPA.
Showcase Relevant Achievements: When detailing your work experience, focus on achievements that relate to continuous improvement and operational resilience. Use metrics or specific outcomes to illustrate your impact, such as successful campaigns or training initiatives you led.
Prepare for Potential Questions: Anticipate questions related to your experience with resilience frameworks and cultural change. Be ready to discuss how you've driven strategic decisions and engaged with stakeholders at various levels, as this will likely be a focus during interviews.
How to prepare for a job interview at MLM Search
✨Understand the Regulatory Landscape
Familiarise yourself with relevant European regulatory regimes such as DORA, Solvency II, and EIOPA. Being able to discuss these frameworks confidently will demonstrate your expertise and show that you are well-prepared for the role.
✨Showcase Your Change Management Skills
Prepare examples of how you've successfully influenced cultural change in previous roles. Highlight specific initiatives where you've embedded resilience capabilities across business lines, as this is a key aspect of the position.
✨Communicate Effectively
Practice articulating complex ideas clearly and concisely. As a Senior Manager, you'll need to influence and educate stakeholders at all levels, so showcasing your communication skills during the interview is crucial.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would evolve and mature the operational resilience strategy in line with long-term business goals. Think about how you can align resilience with internal audit, risk, and IT to drive continuous improvement.
