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For Companies At a Glance
- Tasks: Support IT & Operations by coordinating projects, managing documentation, and ensuring smooth processes.
- Company: Join a leading European financial services institution with a dynamic work environment.
- Benefits: Enjoy opportunities for growth, remote work options, and exposure to cutting-edge technology.
- Why this job: Perfect for those eager to thrive in a fast-paced, tech-enabled setting with real impact.
- Qualifications: Ideal candidates have experience in operations or project coordination, strong organisational skills, and attention to detail.
- Other info: Familiarity with tools like Jira or Confluence is a plus; financial services background is desirable.
The predicted salary is between 28800 - 48000 £ per year.
Large European financial services institution is in need of a Project/Operations Coordinator to support the delivery and day-to-day functioning of the IT & Operations team. This role will assist in coordinating operational activities, tracking progress across projects, managing documentation, and ensuring the smooth running of processes and team logistics. The role is ideal for someone looking to grow in a fast-paced, tech-enabled environment with exposure to both operational delivery and project coordination.
Responsibilities Breakdown:
- Operational Support
- Assist with planning, tracking, and coordinating routine operational activities.
- Maintain team calendars, schedules, and action logs for key meetings and initiatives.
- Support the team with onboarding processes, documentation management, and process improvements.
- Monitor shared mailboxes, ticketing systems, or operational dashboards and ensure timely responses/escalations.
- Support the Project Manager in tracking project milestones, deliverables, and dependencies.
- Coordinate meetings, workshops, and stakeholder sessions, including preparing agendas, materials, and minutes.
- Assist with status reporting, RAID (Risks, Assumptions, Issues, Dependencies) log maintenance, and project documentation.
- Follow up on action items with relevant team members to ensure timely completion.
- Maintain accurate records and filing systems for operational and project documentation (e.g., SOPs, project plans, user guides).
- Help identify and implement small process improvements across the team (e.g., automation of routine tasks, template creation).
- Support compliance with internal governance and quality assurance processes.
Skills & Experience
- Experience in an operations, team support, or project coordination role (ideally in a technology or service delivery environment).
- Strong organizational and time-management skills with the ability to juggle multiple priorities.
- Good communication and interpersonal skills with the ability to work across teams and with technical/non-technical stakeholders.
- Proficiency with tools such as Microsoft Office (Excel, Word, PowerPoint), SharePoint, Teams; familiarity with tools like Jira, Confluence, or ServiceNow is a plus.
- Strong attention to detail, initiative, and a solution-oriented mindset.
Desirable
- Exposure to working in IT or digital transformation teams.
- Familiarity with project delivery methods (e.g., Agile, Waterfall, hybrid).
- Experience supporting reporting cycles, operational KPIs, or project dashboards.
- Financial Services Background.
Project/Operations Coordinator employer: MLM Search Ltd
Contact Detail:
MLM Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project/Operations Coordinator
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Microsoft Office, SharePoint, and any project management software like Jira or Confluence. Being proficient in these tools will not only help you stand out but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who work in IT and operations. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple priorities in past roles. This will showcase your organisational skills and ability to thrive in a fast-paced environment, which is crucial for the Project/Operations Coordinator role.
✨Tip Number 4
Research the company’s recent projects or initiatives in digital transformation. Being knowledgeable about their current focus areas will allow you to tailor your conversation during interviews and show your genuine interest in contributing to their goals.
We think you need these skills to ace Project/Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, project coordination, or team support. Use specific examples that demonstrate your organisational skills and ability to manage multiple priorities.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience with tools like Microsoft Office and any familiarity with project delivery methods.
Showcase Relevant Skills: Emphasise your strong communication and interpersonal skills in your application. Provide examples of how you've successfully worked across teams and managed stakeholder relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at MLM Search Ltd
✨Showcase Your Organisational Skills
As a Project/Operations Coordinator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple priorities in the past, perhaps by using tools like calendars or project management software.
✨Demonstrate Your Communication Abilities
This role requires effective communication with both technical and non-technical stakeholders. During the interview, highlight instances where you've successfully facilitated meetings or coordinated with diverse teams to achieve project goals.
✨Familiarise Yourself with Relevant Tools
Make sure you know your way around tools like Microsoft Office, SharePoint, and any project management software mentioned in the job description. If you have experience with Jira or Confluence, be ready to discuss how you've used these tools to enhance project coordination.
✨Prepare for Process Improvement Discussions
The role involves identifying and implementing process improvements. Think of examples where you've contributed to streamlining operations or enhancing efficiency, and be ready to share your ideas on how you could bring similar improvements to the team.
